Re: Auto Update Problem - OE Now Not Deleting Some Messages
From: Kuay Tim (TimJohn_at_msn.com)
Date: 07/16/04
- Next message: Andrew: "splash screen shows up longer than usual"
- Previous message: Kath Adams: "Re: Refreshing IE6"
- In reply to: Kirk Kridner: "Auto Update Problem - OE Now Not Deleting Some Messages"
- Messages sorted by: [ date ] [ thread ]
Date: Fri, 16 Jul 2004 14:48:38 -0700
Hi Kirk,
One or more other DBX files may have been damaged. Deleted Items.dbx and
Folders.dbx would be two possibilities. These two files could be renamed or
deleted. The problem may prove hard to pinpoint. Creating a new identity
would be one course of action. This will create a new message store and
registry entries. Messages could be imported from the current identity.
There is a chance the damage will also be imported.
OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0
http://support.microsoft.com/default.aspx?scid=kb;EN-US;209169
OLEXP: How to Back Up and Recover Outlook Express Data
http://support.microsoft.com/default.aspx?scid=kb;en-us;270670
Backup and Restore
http://insideoe.tomsterdam.com
Lastly, if all else fails (with the message store) a repair/install could be
done.
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;318378&Product=winxp
-- Tim K. aka Kuay Tim MVP - (IE/OE) Lynnwood, WA * "Kirk Kridner" <kirk@texas.net> wrote in message news:2e6b101c46b73$e98eafb0$a401280a@phx.gbl... > My windows task bar gave me a message yesterday saying > new that new updates were available for for Windows XP - > I clicked to do the update & it downloaded & installed > the update in the background. Right after doing the > update, OE started acting strange - several messages came > in that completely hang the machine requiring a reboot - > 2 of the messages are from Yahoo Headlines, the third is > not a familiar source. > > I cannot delete the messages - I closed the preview > window & it has no effect. I also tried highlighting the > 3 messages in the middle of a group of messages so I > could do a group delete & they do not delete & they still > hang the machine even when highlighted in the middle of a > group. > > I then noticed something even stranger - since the > automatic update, about half of the new messages coming > into the inbox of OE will not delete - they do not hang > the machine like the three, but they cannot be deleted > out of OE. This is not true of any messages prior to the > update - they delete fine, but about half of the new ones > will not delete. > > I then tried creating a new folder in OE so I could copy > the contents of inbox and then delete the old inbox so > that OE would create another in-box. I discovered that > the files that will not delete will also not copy into > another folder - they will move, but they will not copy - > I get an error in trying to copy these messages > saying "The selected message(s) cannot be copied. An > error has occurred." > > I then went into the folder where I keep my OE mailboxes > and renamed "inbox.dbx" to "inbox.old" and reopened OE so > that it created a new inbox folder. In working with the > new messages that are coming in, about half of them still > cannot be deleted, nor can they be copied to another > folder. > > My conclusion is that the new update did something to OE > that is effecting the way it is recognizing and handling > messages. I believe the update to be legitimate because > it came through the Windows Update program and not > through Email - OE was not open when the message from > Windows update popped up saying new updates are > available. > > Ideas about what to do are appreciated - I am at the end > of my expertise. > > Kirk > kirk@texas.net >
- Next message: Andrew: "splash screen shows up longer than usual"
- Previous message: Kath Adams: "Re: Refreshing IE6"
- In reply to: Kirk Kridner: "Auto Update Problem - OE Now Not Deleting Some Messages"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
