Re: Outlook Freezing on Launch

anonymous_at_discussions.microsoft.com
Date: 06/28/04 

Date: Mon, 28 Jun 2004 16:16:02 -0700

For anyone who encounters the same problem, the AVG
filter was indeed the issue.

Thanks so much Tim for all the great advice!!!

>-----Original Message-----
>Hi Russ,
>
>There are several reasons for Outlook Express not
starting properly. You can
>search for <*.dbx> to find the message store folder. It
has all the DBX
>files. Note that each identity has its own store folder.
>
>
>There are a few reasons for Outlook Express not starting.
>
>1. 3rd-party filtering software
>The AVG anti-virus message scan plug-in can be a cause.
Do not use this
>feature. The A-V will still protect the PC.
>
>2. Damage to a DBX file.
>There is sometimes an error message, but when this is
absent finding the
>(possibly) bad DBX file becomes a guessing game. The
problem could be with
>Outbox.dbx, Sent Items.dbx, Inbox.dbx or other file.
These can be renamed
>one at a time. After renaming one try starting Outlook
Express. (see below)
>All the files can be moved from the store folder to a
new "Mail Backup"
>folder on the
>
>desktop leaving the message store folder empty. This
might allow Outlook
>Express to start
>
>if the problem is in one or more of the DBX files.
>
>3. Corruption in the registry for the Outlook Express
identity.
>It is sometimes possible to create a new identity, and
then import messages
>from the old identity. This may not be an option.
>
>4. Damage to the Outlook Express installed program.
>Outlook Express may need to be reinstalled. Back-up the
store folder holding
>the DBX files before doing anything. Create a new folder
on the desktop to
>hold ALL the DBX files.
>
>More Information
>
>This behavior can occur if the client mail store
contains a damaged .dbx
>file. The damaged file is probably Outbox.dbx,
Inbox.dbx, or Sent Items.dbx.
>
>To resolve this behavior, remove the damaged .dbx file:
>
>1. Click Start, point to Programs, point to Accessories,
and then click
>Windows Explorer.
>2. In Windows Explorer, on the Tools menu, point to
Find, and then click
>Files or Folders.
>3. You may need to include hidden files and folders
(Windows 2000 and XP).
>4. Type Outbox.dbx in the Named box, and then click Find
Now.
>5. Right-click the file name, and then click Rename.
>6. Rename the file to Outbox.old. It is also safe to
delete the file. A new
>file will be created
>
>when Outlook Express starts.
>
>Note that deleting a .dbx file also deletes any e-mail
messages or other
>data in the folder.
>
>OLEXP: How to Back Up and Recover Outlook Express Data
>
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;270670
>
>Backup and Restore
>http://insideoe.tomsterdam.com
>
>
>
>How to Reinstall or Repair Internet Explorer and Outlook
Express in Windows
>XP
>
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;318378&Product=winxp
>
>The second method works for Win 98 and other later
Windows operating
>systems.
>
>
>
>
>
>
>
>
>--
>Tim K.
>aka Kuay Tim
>MVP - (IE/OE)
>Lynnwood, WA
>*
>"Russ" <dknight37@aol.com> wrote in message
>news:2264001c45d56$07530b30$a301280a@phx.gbl...
>> Just wanted if someone could offer some pointers on how
>> to fix this.
>>
>> My OE which was working fine, is now suddenly freezing
up
>> on launch. I don't know if it's because I have too
many
>> messages, or some other error, but any advice is
>> appreciated.
>>
>> I would also like to know if someone knows how to
access
>> the folder it physically stores your messages in on the
>> HDD. I haven't been able to locate it anywhere.
>>
>> Thanks in advance!
>>
>> -Russ
>
>
>.
>

Relevant Pages

  • Re: Didnt work
    ... The problem could be a damaged Folder or other DBX file. ... After renaming one try starting Outlook Express. ... Damage to the Outlook Express installed program. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: My Outlook Express is Broken
    ... The next step would be to rename other DBX files likely to be the cause. ... folder on the desktop. ... New default files will be created in the message store when Outlook ... Damage to a DBX file. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Cant start OE6
    ... This sounds like there may be corruption in the OE message store, ... Open the Store Folder Alternative ... There are many reasons for Outlook Express not starting or for other ... Damage to a DBX file. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Compacting folders
    ... MS-MVP Outlook Express ... They are not inside the Inbox and do not share the same dbx file. ... There is absolutely nothing wrong with having a subfolder located under /any/ OE folder, ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Outlook Freezing on Launch
    ... There are several reasons for Outlook Express not starting properly. ... Note that each identity has its own store folder. ... Damage to a DBX file. ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
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