Re: Not receiving email

From: PA Bear (PABear_at_mvps.org)
Date: 06/28/04 

Date: Sun, 27 Jun 2004 21:24:26 -0400

Verizon has an online page where you can check your mail. Do any messages
show in your Inbox on this online page which are not being downloaded into
your OE Inbox?

Can you successfully telnet to Verizon's POP3 server? See
http://pages.prodigy.net/michael_santovec/pop3telnet.htm.

Is your Verizon account configured in OE exactly like the following?...

<quote>
  1.. In the Incoming mail server field, type incoming.verizon.net.
  2.. In the Outgoing mail server field, type outgoing.verizon.net, then
select Next.
  3.. In the Account Name field, type your Verizon Online user name.
  4.. In the Password field, type your password.

  Note: Selecting the Remember password option lets Outlook Express connect
to your mailbox without asking you for your password. Enabling this feature
is optional.

  5.. Select Next.
  6.. Click Finish to save the new e-mail settings.
  7.. Click Properties. The incoming.verizon.net Properties dialog box
appears.
  8.. Select the Servers tab.
  9.. Select the My server requires authentication check box, then select
Settings.
  10.. Verify Use same settings as my incoming mail server is selected.
Click OK.
  11.. Click OK to save the mail account.
  12.. Click Close to close the Internet Accounts dialog box.
</paste> 

-- 
~PA Bear
HUBERT SCHROETER wrote:
> I set up new identity.  Could again send email to myself and to my Yahoo
> account.  Also sent from Yahoo account to my Verizon account.  Still, not
> receiving mail in Verizon account under either old or added identity.
> I have disabled email scanning in McAfee virus program.  Still no change.
> I have never used archiving, so I suppose this isn't a problem.  The
> computer is only 3 months old and I don't have an excessive amount of
> messages on it.
> I did maintenance compacting.  Nothing excessive there.
> Could it be that the problem is with Verizon's server?
>
> ...I did receive 2 emails from a
> person on my contact list and 1 from a spammer (normally I get many more)
> since I posted the message.  So, the Verizon server is sending some, but
> not nearly all (I sent many test messages to myself).
>
> "PA Bear" <PABear@mvps.org> wrote in message
> news:O8Dx%23w0WEHA.2940@TK2MSFTNGP09.phx.gbl...
>> Your current Identity may be damaged, especially if its the default Main
>> Identity.  Try one or more of your accounts in a new Named Identity
>> (File>Identities>Add new identity).  Assuming all is well, import
>> messages from the old Identity before deleting it (File>Identities>Manage
>> Identities).
>>
>> Don't use Inbox or Sent Items to archive messages.  Move them to local
>> folders created for this purpose.
>>
>> Disable Background Compacting and frequently perform a manual compact of
>> all OE folders while "working offline".  More at
>> http://insideoe.tomsterdam.com/files/maintain.htm.
>>
>> Your anti-virus application's email scanning feature can also cause such
>> corruption.  Disable it.  It provides no additional protection.
>> --
>> HTH - Please Reply to This Thread
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE), AH-VSOP
>>
>> AumHa Forums
>> http://forum.aumha.org
>>
>> What You Should Know About Spyware
>> http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
>>
>> HUBERT SCHROETER wrote:
>>> I don't receive email (most of the time), but can send email
>>> successfully. I was on the phone with Verizon for an hour but only
>>> received a promise to resolve the problem within 48 hours.  They walked
>>> me through all the settings, which appear to be correct.  I did receive
>>> a couple of emails, but subsequent tests to send to myself were
>>> unsuccessful.
>>> Can anybody help?  Thanks.
>>> Hubert Schroeter

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