Re: Can't switch Identities
From: PA Bear (PABear_at_mvps.org)
Date: 06/24/04
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Date: Thu, 24 Jun 2004 15:32:24 -0400
Q330994/April-03 and Q837009/Apr-04 Cumulative Patches for Outlook Express
(which you you prolly have installed) contain a bug causing the problem you
and many others are having. Until this bug is addressed by the OE Team,
we're advised to always leave an Identity via File>Exit and Logoff Identity
and not use File>Switch Identities.
Others have found the Force Identity Logon, which essentially does the same
thing, works for them: http://insideoe.tomsterdam.com/tips/forceid.htm.
If one of your Identities is the default 'Main Identity', which is much more
prone to such problems, you could try replacing it with a new Named Identity
(File>Identities>Add new identity) in hopes of finding more reliability.
Import messages from the old Identity before deleting it
(File>Identities>Manage Identities).
-- HTH - Please Reply to This Thread ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE), AH-VSOP AumHa Forums http://forum.aumha.org What You Should Know About Spyware http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx Jim Helvey wrote: > I'm having the same problem too only with just two identities, not five > like Bryan. OE6 tries to switch identities, then closes out altogether. > I cannot reopen OE6 until I reboot. > > I'll give Bruce's suggestion for File>Identity>Log off identity a shot but > surely there must be a more recent patch than Oct2002 that has fixed this > problem. Although I've always been satisfied with the performance of OE, > I'd find it amazing that they haven't been able to fix it in over two > years. > > This is my first day in the MSnewsgroup and only came here because of the > lack of support and information I'm getting from MS/IE/OE online > websites. Outside of buying their support, or some book they want to sell > you to fix THEIR software issues, self-support seems to be the only > inexpensive way of doing business with them. > > Sorry, I'll just off the soapbox now, but I appreciate any ideas that will > fix this aggravating problem. > > Thanks! > > > > > > "Bruce Hagen" <Nospam@mymail.invalid> wrote in message > news:Op4zK$TWEHA.3512@TK2MSFTNGP12.phx.gbl... >> There is a bug right now. Until it's fixed, File>Identity>Log off >> identity. >> -- >> Bruce Hagen >> ~IB-CA~ >> >> >> >> "Bryan" <reply@this.forum> wrote in message >> news:AciCc.151$Xs2.85@fed1read07... >>> This is the second time I've experienced this problem. >> Unfortunately, I >>> can't remember if it magically corrected itself the first time or >> if I did >>> something to fix it??? In any case, I'm running XP Media Center >> SP1 with >>> all fixes installed. We have 5 identities on the machine and OE is >>> configured to start with the identity last used. Once the machine >> has >>> started I can start OE once and I can switch identity once >>> (File-->Switch Identity...). If I try to switch again, OE looks like >>> it starts to switch but never comes back. I need to reboot the >>> machine. Then when I restart OE the identity that was selected last >>> (when it never came back) is >> the >>> identity that is used. The cycle then starts over allowing me to switch >>> only once between reboots. >>> >>> I've searched some of the web sites referenced in this forum and >> have found >>> that cumulative update Q331923 (Oct 2002) is supposed to fix this >> bug. My >>> windows update installation history doesn't list this update but >> I'm >>> assuming the fix is somehow included in one of the more recent >>> updates/patches. >>> >>> Should I try installing Q331923? I'm concerned that it will >> overwrite the >>> more recent updates/fixes? If installing that fix is the wrong >> thing to do, >>> is there another way to fix this problem? >>> >>> Thanks in advance, Bryan
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