Re: Address book locks up when OE has more then 1 identity
From: PA Bear (PABear_at_mvps.org)
Date: 06/24/04
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Date: Thu, 24 Jun 2004 15:15:28 -0400
Well, you *do* want a reliable AV app running in the background, Rob. I'd
assume the problem was caused by some setting in eTrust (scripting?) so
check it out.
-- ~PA Bear Rob wrote: > I don't know about what the system came with, but NAV, and MCA are not > installed right now. > > The only reg_dword(s) I have are FIRSTRUN,OLKCONTACTREFRESH, and > OLKFOLDERREFRESH. > First run is set to 1, the other 2 set to 0 > > Problem is the eTrust!!!!!!!! I went into MSCONFIG and unchecked the > services and the startup options for this, rebooted and now I'm not > having a problem with the address book. ALSO, they system is running > 100xS faster. > > Believe it or not, the only thing MY IT department did in an attempt to > resolve this was uninstall and reinstall IE and OE. Next thing they > wanted to do was REBUILD my system. (format my HD, and reinstall all > software over again) > > Thanks for the help > > > "PA Bear" <PABear@mvps.org> wrote in message > news:uea%23CVhWEHA.3472@TK2MSFTNGP09.phx.gbl... >> Disable the anti-virus application and see if the problem persists. >> >> Did the machine come with Norton AntiVirus or McAfee VirusScan >> pre-installed? Did you uninstall it before installing eTrust? >> >> Do you have this Registry key?... >> >> HKEY_CURRENT_USER >> \Software >> \Microsoft >> \WAB >> \WAB4 >> >> If not, STOP; If so, is there a DWORD named UseOutlook and is its value >> set to 1 (one)? >> >> If not, STOP; If so, Address Book is configured to share contacts with >> Outlook, even if you don't use it (can happen with the install of >> Office). Change the value to 0 (zero), Address Book should be available >> to you and all should be well. (If that DWORD is not present, don't >> create it, and don't alter any other DWORD values.) >> >> Note that any changes (additions, deletions, edits) made while sharing >> was enabled will not be available (displayed) in Address Book when >> sharing is disabled. >> >> cf. http://insideoe.tomsterdam.com/files/wab.htm#share >> -- >> ~PA Bear >> >> Rob wrote: >>> Installed: >>> - Office 2003 is installed, (But I don't use regular outlook) >>> - Computer Associates etrust inoculateIT >>> - Dell support alerts >>> - SQL enterprize manager >>> >>> >>> "PA Bear" <PABear@mvps.org> wrote in message >>> news:uB3osDhWEHA.1152@TK2MSFTNGP09.phx.gbl... >>>> What third-party applications are running in the background? Anything >>>> by McAfee? >>>> >>>> Is MS Office or MS Outlook also installed on the machines? >>>> -- >>>> HTH - Please Reply to This Thread >>>> >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-Windows (IE/OE), AH-VSOP >>>> >>>> AumHa Forums >>>> http://forum.aumha.org >>>> >>>> What You Should Know About Spyware >>>> http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx >>>> >>>> Rob wrote: >>>>> My problem: >>>>> I have 2 systems that are having problems with OE One is an xp system >>>>> the other 2000. both are running the latest and greatest OE6 >>>>> I am not able to use the address book >>>>> >>>>> Syptoms: >>>>> 1. When I type something in the "Type name or select from" box I am >>>>> only >> >>>>> able type the first couple of letters before they dissappear. It is >>>>> like someone is holding down the backspace key or the enter key >>>>> 2. The list of people I have in my address book is "jumpy". Again, >>>>> like someone is holding down a key >>>>> 3. When I move the scrool bar down, it jumps right back to the top. >>>>> 4. When I try to expand the address book box, the address book locks >>>>> up and I have to kill the process. >>>>> >>>>> I seem to remember reading about this type of problem before and I >>>>> thought the fix was done in the registery, but I can't find that >>>>> article. >>>>> >>>>> I've already uninstalled and reinstalled OE and IE, These are company >>>>> systems so there is no Joysticks or other personal periferals >>>>> attached. >>>>> >>>>> Please help >>>>> Rob >>>>> >>>>> ebec_ram3@yahoo.com
- Next message: PA Bear: "Re: Duplicate e-mails being sent"
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- Maybe in reply to: PA Bear: "Re: Address book locks up when OE has more then 1 identity"
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