Re: E-mail connection Problems

From: Benny (anonymous_at_discussions.microsoft.com)
Date: 06/10/04 

Date: Thu, 10 Jun 2004 07:13:08 -0700

Ok...here is a snippet from the log file that was created
by Outlook when attempting to send the e-mail.

-----BEGIN LOG-----
2004.05.08 08:04:48 <<<< Logging Started (level is
LTF_TRACE) >>>>
2004.05.08 08:04:48 Successfully initialized the resource
manager
2004.05.08 08:04:49 ResourceObject [THIS: 0041fb8c]:
Created
2004.05.08 08:04:49 ResourceObject [THIS: 0041fb8c]:
Synchronize called (flags = 00000001)
2004.05.08 08:04:49 ResourceObject [THIS: 0041fb8c]: Synch
operation started (flags = 00000001)
2004.05.08 08:04:49 ResourceObject [THIS: 0041fb8c]:
UploadItems: 1 messages to send
2004.05.08 08:04:49 ResourceObject [THIS: 0041fb8c]:
Trying to read remote URL off the resource
2004.05.08 08:04:49 Looking up handler for SMTP
2004.05.08 08:04:49 Creating proto handler {8D2595E0-07C3-
11D3-B8AF-00105A19CDC6}
2004.05.08 08:04:49 Initializing proto handler {8D2595E0-
07C3-11D3-B8AF-00105A19CDC6}
2004.05.08 08:04:49 ResourceObject [THIS: 0041fb8c]:
SendItem: pCallback->Put
2004.05.08 08:04:49 Callback::ExecuteThread[THIS:
00420f0c] (00001000) returns 00000000
2004.05.08 08:04:49 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:49 "CSMTPPutTask: Begin execution")
2004.05.08 08:04:50 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:50 "SMTP PH: Connecting to SMTP server")
2004.05.08 08:04:50 Callback::ExecuteThread[THIS:
00420f0c] (00001000) returns 00000000
2004.05.08 08:04:50 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:50 "SMTP: Finding host")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: Connecting to host")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: Connected to host")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: <rx> 220 mail.sendersdomain.com
ESMTP")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: [tx] HELO danbert")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: <rx> 250
mail.sendersdomain.com")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: Authorized to host")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: Connected to host")
2004.05.08 08:04:51 Callback::ReportStatus[THIS: 00420f0c]
(ulAsynchPhase = RSF_CONNECTED) Progress = 1/4
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: [tx] MAIL FROM:
<user@sendersdomain.net>")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: <rx> 250 ok")
2004.05.08 08:04:51 Callback::ReportStatus[THIS: 00420f0c]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 2/5
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: [tx] RCPT TO:
<recipient@recipientsdomain.net>")
2004.05.08 08:04:51 Callback::LogText[THIS: 00420f0c]
(flags = LTF_TRACE, hr = 00000000, code = 00000000,
2004.05.08 08:04:51 "SMTP: <rx> 553 sorry, that domain
isn't allowed to be relayed thru this MTA (#5.7.1)")
2004.05.08 08:04:51 Callback::ReportStatus[THIS: 00420f0c]
(ulAsynchPhase = RSF_INPROGRESS) Progress = 3/6
2004.05.08 08:04:52 Callback::ReportStatus[THIS: 00420f0c]
(ulAsynchPhase = RSF_COMPLETED, hrStatus = 0x00000000)
2004.05.08 08:04:52 ResourceObject [THIS: 0041fb8c]: Synch
operation completed
2004.05.08 08:10:45 ResourceObject [THIS: 0041fb8c]:
Synchronize called (flags = 00000001)
2004.05.08 08:10:45 ResourceObject [THIS: 0041fb8c]: Synch
operation started (flags = 00000001)
----END LOG----

Plese note I have already confirmed that the account is
set to authenticate to the server for sending mail.
Please do not tell me to check this again. And yes both
incoming and outgoing mail servers are
mail.sendersdomain.com not smtp.sendersdomain.com for the
outgoing server like many.

Thanks Again.

>-----Original Message-----
>Sorry, but...
>
>>> With an almost identical message from the Windows box,
>>> except it indicated error "553" as opposed to "5553".
>
>....simply isn't enough for us to go on, Benny. We'd
need to see the
>*complete* Windows error message.
>
>Example:
>
>An unknown error has occurred. Account: 'Mom's E-mail',
>Server: 'mail.isp.net', Protocol: SMTP, Server
>Response: '550 Limit exceeded Found 216.126.128.53 in
>orbs recent cache, action (deny)', Port: 25, Secure(SSL):
>No, Server Error: 550, Error Number: 0x800CCC69
>--
>~PA Bear
>
>Benny wrote:
>> Oh Never Mind.
>>
>> Either I did not explain things sufficiently, or
everyone
>> that has responded is suggesting things I have already
>> tried and noted.
>>
>> -The error message has been posted twice.
>> -Yes this is a windows group, I mentioned the Mac
because
>> they experienced the EXACT same error the Windows box
did,
>> however they are now working correctly,(after
reinstalling
>> IE and OE, which did NOT work on the windows box), the
>> windows box isn't...go figure.
>> -We are not trying to send e-mail through our ISP, we
are
>> trying to send e-mail through our web site's host
servers,
>> which worked fine and all of a sudden quit as described
in
>> the original post.
>> -The account is set to authenticate to the server as
>> required by the webhost, all settings(e-mail address,
>> password, server, etc.) are correct, and have been
>> checked, checked again, and verified yet again just in
>> case.
>> -Another windows machine connected to the same hardware
>> and set up with an e-mail account that we are having
>> trouble with is able to send and receive without any
>> problem. This backs up the previous point, about
>> settings, (we obviously can set them up the account
>> correctly).
>>
>> I posted here because all attempts at finding the
problem
>> via search engines returns the same thing you have all
>> said. I had hoped someone would have a little more
>> insight, I guess I was wrong.
>>
>> Thanks Anyway.
>>
>>> -----Original Message-----
>>> See this:
>>> http://faq.realcart.com/error553-.html
>>> --
>>> Bruce Hagen
>>> ~IB-CA~
>>>
>>>
>>>
>>> "Benny" <anonymous@discussions.microsoft.com> wrote in
message
>>> news:1929401c44c9e$954a8850$a501280a@phx.gbl...
>>>> Oops. Should haev been Kath...
>>>>
>>>> The error message is posted with the original message.
>>>> Posted again below.
>>>>
>>>> "sorry, that domain isn't allowed to be relayed thru
this
>>>> MTA (#5.7.1)
>>>>
>>>> Error: 5553"
>>>>
>>>> With an almost identical message from the Windows box,
>>>> except it indicated error "553" as opposed to "5553".
>>>>
>>>> At any rate, I assure that all steps known have been
taken
>>>> to make sure e-mail addresses are correct,
authentication
>>>> is required to send mail, as required by the web host.
>>>> Something seems to be corrupting the message or some
>>>> pertinent information from this machine as it is
passed to
>>>> the mail server.
>>>>
>>>> Thanks Again.
>>>>
>>>>> -----Original Message-----
>>>>> Who's Kim?
>>>>>
>>>>> Post the complete error message involving "553".
>>>>> --
>>>>> HTH - Please Reply to This Thread
>>>>>
>>>>> ~Robear Dyer (PA Bear)
>>>>> MS MVP-Windows (IE/OE), AH-VSOP
>>>>>
>>>>> AumHa Forums
>>>>> http://forum.aumha.org
>>>>>
>>>>> Protect Your PC
>>>>> http://www.microsoft.com/security/protect
>>>>>
>>>>> Benny wrote:
>>>>>> Kim,
>>>>>>
>>>>>> Thanks for the response, however, I think it was
pretty
>>>>>> clear that we covered everything you mention when
the
>>>>>> accounts were checked, double checked and sending
mail
>>>>>> failed, then new accounts were setup on a different
>>>>>> computer and all was fine. This problem only
persists on
>>>>>> the win 98 box with outlook, even accounts in
outlook
>>>>>> express on this machine fail.
>>>>>>
>>>>>> Any other suggestions?
>>>>>>
>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> Benny wrote:
>>>>>>>> Originally Posted in win98 General, and Win 98
>>>>>>>> Networking. Responses recommended I try
>>>>>>>> here.
>>>>>>>>
>>>>>>>> First, I do not know if this is the correct
forum, but I
>>>>>>>> will post here and move or repost as necessary.
>>>>>>>>
>>>>>>>> I have a small network comprised of 5 systems as
follows.
>>>>>>>>
>>>>>>>> 1 windows 98 machine with Office XP installed
>>>>>>>> 1 Mac 0S 9.2 machine
>>>>>>>> 1 Mac OS 8.x machine
>>>>>>>> 1 Linux file server for Mac/Windows file sharing
only
>>>>>>>> (does not provide ANY other function on the
network)
>>>>>>>>
>>>>>>>> All are connected through a 16 port linksys
10/100 switch
>>>>>>>> with a Linksys single port router providing
internet
>>>>>>>> access via DSL.
>>>>>>>>
>>>>>>>> The entire system was working fine until 4 days
after
>>>>>>>> installing the Linux Box(I think this is
coincidental,
>>>>>>>> but including the info just in case) when we
began having
>>>>>>>> trouble sending e-mails. We could share files,
surf the
>>>>>>>> web and receive e-mail just fine from any
>> machine. We
>>>>>>>> started getting error 553(Windows) 5553 (Mac) at
all
>>>>>>>> machines when attempting to send mail.
>>>>>>>>
>>>>>>>> Exact message from the mac is:
>>>>>>>>
>>>>>>>> "sorry, that domain isn't allowed to be relayed
thru this
>>>>>>>> MTA (#5.7.1)
>>>>>>>>
>>>>>>>> Error: 5553"
>>>>>>>>
>>>>>>>> With an almost identical message from the Windows
box.
>>>>>>>>
>>>>>>>> Our web host told us to check our advanced
>>>>>>>> server settings for mail clients (Outlook and
Outlook
>>>>>>>> express) to make sure that we had our accounts
set to
>>>>>>>> authenticate for sending mail. This was set and
working
>>>>>>>> before this and verified correct afterward.
>>>>>>>>
>>>>>>>> The long and short of this is that after trying
many
>>>>>>>> different things to find the problem we
reinstalled OE on
>>>>>>>> the Macs and everything is working fine on them.
>>>>>>>> Reinstalling Outlook on the 98 box did nothing,
it still
>>>>>>>> indicates the 553 error when trying to send e-
mail. We
>>>>>>>> even connected a completely different computer,
setting
>>>>>>>> up an OE account matching an account on the other
>>>>>>>> machines and were able to send and receive with no
>>>>>>>> problem, this seems to eliminate a problem with
the
>>>>>>>> router or linux box.
>>>>>>>>
>>>>>>>> After all of this we are convinced that we had
some
>>>>>>>> strange event that coincidentally borked things
on all
>>>>>>>> machines at once.
>>>>>>>>
>>>>>>>> On the 98 machine, in addition to reinstalling
Outlook,
>>>>>>>> Upgrading to SP3, installing Outlook Express,
completely
>>>>>>>> removing all networking items (adapters,
protocols, etc.)
>>>>>>>> and re-installing, checking for viruses, trojans,
spyware
>>>>>>>> and the like, we even deleted the .pwl file and
verified
>>>>>>>> that there was not a setting anywhere that was
retaining
>>>>>>>> a password; we are still unable to get that
machine to
>>>>>>>> connect to the mail server and authenticate.
>>>>>>>>
>>>>>>>> If anyone has any idea where I can look for the
possible
>>>>>>>> problem with this, I would appreciate it.
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>
>>>>>>> Sounds like a response to a relaying error, which
could mean you are
>>>>>>> running
>>>>>>> into a port 25 blocking, i.e., you are attempting
to send via an ISP
>>>>>>> you have not been authenticated with.
>>>>>>>
>>>>>>> This happens when you try to send mail through a
SMTP server, but
>>>>>>> your return address is not an authorized one with
the ISP you are
>>>>>>> attempting to
>>>>>>> send it through. This procedure is referred to as
port 25 blocking
>>>>>>> and is
>>>>>>> part of all major ISP's attempts to reduce the
amount of spam by not
>>>>>>> allowing a user to relay a message through them
without being an
>>>>>>> authorized
>>>>>>> user of their networks. To avoid this problem,
you should always
>>>>>>> sign on to
>>>>>>> your ISP by checking your mail which requires you
to submit an
>>>>>>> authorized
>>>>>>> user name and password to the ISP. They will then
allow the sending
>>>>>>> of mail
>>>>>>> using their SMTP server. If you persist in this
problem, make
>>>>>>> certain that
>>>>>>> your user name and password and email address in
the
>>>>>>> Tools/Accounts/Mail section of the program are
correct for the ISP
>>>>>>> you are attempting to send
>>>>>>> mail through.
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> Kath Adams
>>>>>>> MS MVP - Windows (IE/OE)
>>>>>>>
>>>>>>> .
>>>>> .
>>>>>
>>>
>>>
>>> .
>
>.
>

Relevant Pages

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    (microsoft.public.exchange.admin)
  • Re: Inbound Mail Error of E-2003 behind Single NIC ISA2004/smtp relay
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    (microsoft.public.exchange.setup)
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