Re: E-mail connection Problems
From: PA Bear (PABear_at_mvps.org)
Date: 06/08/04
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Date: Tue, 8 Jun 2004 18:44:46 -0400
Sorry, but...
>> With an almost identical message from the Windows box,
>> except it indicated error "553" as opposed to "5553".
...simply isn't enough for us to go on, Benny. We'd need to see the
*complete* Windows error message.
Example:
An unknown error has occurred. Account: 'Mom's E-mail',
Server: 'mail.isp.net', Protocol: SMTP, Server
Response: '550 Limit exceeded Found 216.126.128.53 in
orbs recent cache, action (deny)', Port: 25, Secure(SSL):
No, Server Error: 550, Error Number: 0x800CCC69
-- ~PA Bear Benny wrote: > Oh Never Mind. > > Either I did not explain things sufficiently, or everyone > that has responded is suggesting things I have already > tried and noted. > > -The error message has been posted twice. > -Yes this is a windows group, I mentioned the Mac because > they experienced the EXACT same error the Windows box did, > however they are now working correctly,(after reinstalling > IE and OE, which did NOT work on the windows box), the > windows box isn't...go figure. > -We are not trying to send e-mail through our ISP, we are > trying to send e-mail through our web site's host servers, > which worked fine and all of a sudden quit as described in > the original post. > -The account is set to authenticate to the server as > required by the webhost, all settings(e-mail address, > password, server, etc.) are correct, and have been > checked, checked again, and verified yet again just in > case. > -Another windows machine connected to the same hardware > and set up with an e-mail account that we are having > trouble with is able to send and receive without any > problem. This backs up the previous point, about > settings, (we obviously can set them up the account > correctly). > > I posted here because all attempts at finding the problem > via search engines returns the same thing you have all > said. I had hoped someone would have a little more > insight, I guess I was wrong. > > Thanks Anyway. > >> -----Original Message----- >> See this: >> http://faq.realcart.com/error553-.html >> -- >> Bruce Hagen >> ~IB-CA~ >> >> >> >> "Benny" <anonymous@discussions.microsoft.com> wrote in message >> news:1929401c44c9e$954a8850$a501280a@phx.gbl... >>> Oops. Should haev been Kath... >>> >>> The error message is posted with the original message. >>> Posted again below. >>> >>> "sorry, that domain isn't allowed to be relayed thru this >>> MTA (#5.7.1) >>> >>> Error: 5553" >>> >>> With an almost identical message from the Windows box, >>> except it indicated error "553" as opposed to "5553". >>> >>> At any rate, I assure that all steps known have been taken >>> to make sure e-mail addresses are correct, authentication >>> is required to send mail, as required by the web host. >>> Something seems to be corrupting the message or some >>> pertinent information from this machine as it is passed to >>> the mail server. >>> >>> Thanks Again. >>> >>>> -----Original Message----- >>>> Who's Kim? >>>> >>>> Post the complete error message involving "553". >>>> -- >>>> HTH - Please Reply to This Thread >>>> >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-Windows (IE/OE), AH-VSOP >>>> >>>> AumHa Forums >>>> http://forum.aumha.org >>>> >>>> Protect Your PC >>>> http://www.microsoft.com/security/protect >>>> >>>> Benny wrote: >>>>> Kim, >>>>> >>>>> Thanks for the response, however, I think it was pretty >>>>> clear that we covered everything you mention when the >>>>> accounts were checked, double checked and sending mail >>>>> failed, then new accounts were setup on a different >>>>> computer and all was fine. This problem only persists on >>>>> the win 98 box with outlook, even accounts in outlook >>>>> express on this machine fail. >>>>> >>>>> Any other suggestions? >>>>> >>>>> >>>>>> -----Original Message----- >>>>>> Benny wrote: >>>>>>> Originally Posted in win98 General, and Win 98 >>>>>>> Networking. Responses recommended I try >>>>>>> here. >>>>>>> >>>>>>> First, I do not know if this is the correct forum, but I >>>>>>> will post here and move or repost as necessary. >>>>>>> >>>>>>> I have a small network comprised of 5 systems as follows. >>>>>>> >>>>>>> 1 windows 98 machine with Office XP installed >>>>>>> 1 Mac 0S 9.2 machine >>>>>>> 1 Mac OS 8.x machine >>>>>>> 1 Linux file server for Mac/Windows file sharing only >>>>>>> (does not provide ANY other function on the network) >>>>>>> >>>>>>> All are connected through a 16 port linksys 10/100 switch >>>>>>> with a Linksys single port router providing internet >>>>>>> access via DSL. >>>>>>> >>>>>>> The entire system was working fine until 4 days after >>>>>>> installing the Linux Box(I think this is coincidental, >>>>>>> but including the info just in case) when we began having >>>>>>> trouble sending e-mails. We could share files, surf the >>>>>>> web and receive e-mail just fine from any > machine. We >>>>>>> started getting error 553(Windows) 5553 (Mac) at all >>>>>>> machines when attempting to send mail. >>>>>>> >>>>>>> Exact message from the mac is: >>>>>>> >>>>>>> "sorry, that domain isn't allowed to be relayed thru this >>>>>>> MTA (#5.7.1) >>>>>>> >>>>>>> Error: 5553" >>>>>>> >>>>>>> With an almost identical message from the Windows box. >>>>>>> >>>>>>> Our web host told us to check our advanced >>>>>>> server settings for mail clients (Outlook and Outlook >>>>>>> express) to make sure that we had our accounts set to >>>>>>> authenticate for sending mail. This was set and working >>>>>>> before this and verified correct afterward. >>>>>>> >>>>>>> The long and short of this is that after trying many >>>>>>> different things to find the problem we reinstalled OE on >>>>>>> the Macs and everything is working fine on them. >>>>>>> Reinstalling Outlook on the 98 box did nothing, it still >>>>>>> indicates the 553 error when trying to send e-mail. We >>>>>>> even connected a completely different computer, setting >>>>>>> up an OE account matching an account on the other >>>>>>> machines and were able to send and receive with no >>>>>>> problem, this seems to eliminate a problem with the >>>>>>> router or linux box. >>>>>>> >>>>>>> After all of this we are convinced that we had some >>>>>>> strange event that coincidentally borked things on all >>>>>>> machines at once. >>>>>>> >>>>>>> On the 98 machine, in addition to reinstalling Outlook, >>>>>>> Upgrading to SP3, installing Outlook Express, completely >>>>>>> removing all networking items (adapters, protocols, etc.) >>>>>>> and re-installing, checking for viruses, trojans, spyware >>>>>>> and the like, we even deleted the .pwl file and verified >>>>>>> that there was not a setting anywhere that was retaining >>>>>>> a password; we are still unable to get that machine to >>>>>>> connect to the mail server and authenticate. >>>>>>> >>>>>>> If anyone has any idea where I can look for the possible >>>>>>> problem with this, I would appreciate it. >>>>>>> >>>>>>> Thanks >>>>>> >>>>>> Sounds like a response to a relaying error, which could mean you are >>>>>> running >>>>>> into a port 25 blocking, i.e., you are attempting to send via an ISP >>>>>> you have not been authenticated with. >>>>>> >>>>>> This happens when you try to send mail through a SMTP server, but >>>>>> your return address is not an authorized one with the ISP you are >>>>>> attempting to >>>>>> send it through. This procedure is referred to as port 25 blocking >>>>>> and is >>>>>> part of all major ISP's attempts to reduce the amount of spam by not >>>>>> allowing a user to relay a message through them without being an >>>>>> authorized >>>>>> user of their networks. To avoid this problem, you should always >>>>>> sign on to >>>>>> your ISP by checking your mail which requires you to submit an >>>>>> authorized >>>>>> user name and password to the ISP. They will then allow the sending >>>>>> of mail >>>>>> using their SMTP server. If you persist in this problem, make >>>>>> certain that >>>>>> your user name and password and email address in the >>>>>> Tools/Accounts/Mail section of the program are correct for the ISP >>>>>> you are attempting to send >>>>>> mail through. >>>>>> >>>>>> >>>>>> -- >>>>>> Kath Adams >>>>>> MS MVP - Windows (IE/OE) >>>>>> >>>>>> . >>>> . >>>> >> >> >> .
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