Re: E-mail connection Problems
From: PA Bear (PABear_at_mvps.org)
Date: 06/07/04
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Date: Mon, 7 Jun 2004 13:12:26 -0400
First of all this is a Windows newsgroup, so don't mix Mac stuff in here,
please. Most of us don't know a thing about Macs. Post the complete
Windows error message.
The page Kath pointed you to
http://insideoe.tomsterdam.com/problems/errors.htm#550relay should be
appropriate.
If you're sending from your Benny@ISP1.com mail account but connected at the
time to ISP2.com when you're sending, you'll get that error. ISP2 doesn't
allow you to send mail from an address other one than its own.
-- HTH - Please Reply to This Thread ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE), AH-VSOP AumHa Forums http://forum.aumha.org What You Should Know About Spyware http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx Benny wrote: > Oops. Should haev been Kath... > > The error message is posted with the original message. > Posted again below. > > "sorry, that domain isn't allowed to be relayed thru this > MTA (#5.7.1) > > Error: 5553" > > With an almost identical message from the Windows box, > except it indicated error "553" as opposed to "5553". > > At any rate, I assure that all steps known have been taken > to make sure e-mail addresses are correct, authentication > is required to send mail, as required by the web host. > Something seems to be corrupting the message or some > pertinent information from this machine as it is passed to > the mail server. > > Thanks Again. > >> -----Original Message----- >> Who's Kim? >> >> Post the complete error message involving "553". >> -- >> Benny wrote: >>> Kim, >>> >>> Thanks for the response, however, I think it was pretty >>> clear that we covered everything you mention when the >>> accounts were checked, double checked and sending mail >>> failed, then new accounts were setup on a different >>> computer and all was fine. This problem only persists on >>> the win 98 box with outlook, even accounts in outlook >>> express on this machine fail. >>> >>> Any other suggestions? >>> >>> >>>> -----Original Message----- >>>> Benny wrote: >>>>> Originally Posted in win98 General, and Win 98 >>>>> Networking. Responses recommended I try >>>>> here. >>>>> >>>>> First, I do not know if this is the correct forum, but I >>>>> will post here and move or repost as necessary. >>>>> >>>>> I have a small network comprised of 5 systems as follows. >>>>> >>>>> 1 windows 98 machine with Office XP installed >>>>> 1 Mac 0S 9.2 machine >>>>> 1 Mac OS 8.x machine >>>>> 1 Linux file server for Mac/Windows file sharing only >>>>> (does not provide ANY other function on the network) >>>>> >>>>> All are connected through a 16 port linksys 10/100 switch >>>>> with a Linksys single port router providing internet >>>>> access via DSL. >>>>> >>>>> The entire system was working fine until 4 days after >>>>> installing the Linux Box(I think this is coincidental, >>>>> but including the info just in case) when we began having >>>>> trouble sending e-mails. We could share files, surf the >>>>> web and receive e-mail just fine from any machine. We >>>>> started getting error 553(Windows) 5553 (Mac) at all >>>>> machines when attempting to send mail. >>>>> >>>>> Exact message from the mac is: >>>>> >>>>> "sorry, that domain isn't allowed to be relayed thru this >>>>> MTA (#5.7.1) >>>>> >>>>> Error: 5553" >>>>> >>>>> With an almost identical message from the Windows box. >>>>> >>>>> Our web host told us to check our advanced >>>>> server settings for mail clients (Outlook and Outlook >>>>> express) to make sure that we had our accounts set to >>>>> authenticate for sending mail. This was set and working >>>>> before this and verified correct afterward. >>>>> >>>>> The long and short of this is that after trying many >>>>> different things to find the problem we reinstalled OE on >>>>> the Macs and everything is working fine on them. >>>>> Reinstalling Outlook on the 98 box did nothing, it still >>>>> indicates the 553 error when trying to send e-mail. We >>>>> even connected a completely different computer, setting >>>>> up an OE account matching an account on the other >>>>> machines and were able to send and receive with no >>>>> problem, this seems to eliminate a problem with the >>>>> router or linux box. >>>>> >>>>> After all of this we are convinced that we had some >>>>> strange event that coincidentally borked things on all >>>>> machines at once. >>>>> >>>>> On the 98 machine, in addition to reinstalling Outlook, >>>>> Upgrading to SP3, installing Outlook Express, completely >>>>> removing all networking items (adapters, protocols, etc.) >>>>> and re-installing, checking for viruses, trojans, spyware >>>>> and the like, we even deleted the .pwl file and verified >>>>> that there was not a setting anywhere that was retaining >>>>> a password; we are still unable to get that machine to >>>>> connect to the mail server and authenticate. >>>>> >>>>> If anyone has any idea where I can look for the possible >>>>> problem with this, I would appreciate it. >>>>> >>>>> Thanks >>>> >>>> Sounds like a response to a relaying error, which could mean you are >>>> running >>>> into a port 25 blocking, i.e., you are attempting to send via an ISP >>>> you have not been authenticated with. >>>> >>>> This happens when you try to send mail through a SMTP server, but your >>>> return address is not an authorized one with the ISP you are attempting >>>> to >>>> send it through. This procedure is referred to as port 25 blocking and >>>> is >>>> part of all major ISP's attempts to reduce the amount of spam by not >>>> allowing a user to relay a message through them without being an >>>> authorized >>>> user of their networks. To avoid this problem, you should always sign >>>> on to >>>> your ISP by checking your mail which requires you to submit an >>>> authorized >>>> user name and password to the ISP. They will then allow the sending of >>>> mail >>>> using their SMTP server. If you persist in this problem, make certain >>>> that >>>> your user name and password and email address in the >>>> Tools/Accounts/Mail section of the program are correct for the ISP you >>>> are attempting to send >>>> mail through. >>>> >>>> >>>> -- >>>> Kath Adams >>>> MS MVP - Windows (IE/OE) >>>> >>>> . >> .
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- In reply to: Benny: "Re: E-mail connection Problems"
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