Re: Outlook Express will not send mail.

From: PA Bear (PABear_at_mvps.org)
Date: 05/23/04 

Date: Sun, 23 May 2004 12:04:54 -0400

Frequenters of this and other OE newsgroups know that MSN/Hotmail's servers
have been throwing fits for over a month now. Lester's problem is getting
Hotmail to work in OE. Thousands of others have been having the very same
problem and error messages in the past weeks. The problem is not in the OS,
OE, or his connection settings.

And, as all Hotmail-in-OE users should know by now, Hotmail access in OE is
provided as a beta service. There are no guarantees. There is no support
from MSN/Hotmail. 

-- 
HTH - Please Reply to This Thread
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
AumHa Forums
http://forum.aumha.org
What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
Shannon Jacobs wrote:
> Typically useless response from the now typically useless MVPs. Microsoft
> has destroyed yet another resource for free support. Sad, since the MVPs
> used to be very helpful and knowledgeable.
>
> Oh, yes. The obligatory substantive technical comment: I (and many other
> people) have very similar problems and I have studied all of the below
> referenced documents (and many others) and I have tried all of the
> Microsoft-recommended solutions. Those solutions do not work.
>
> My own conclusion after some months of struggle is that the root cause is
> actually flaws in the IP implementation under Windows 2000 (and probably
> W9x, too), but I have not been able to find any public discussions of this
> part of the situation. I strongly suspect that Microsoft is aware of it
> internally. The situation is somewhat complicated and runs backwards, and
> I am saying this on the basis of taking the original UNIX-based
> implementations as the definition of "correct network behavior". During
> the long period when W2K was an important client system (probably
> extending back into the W9x period), the servers (my own research has
> mostly involved NNTP servers) were developed and tested against those W9x
> clients. Testing and debugging continued until they worked, because that
> was a crucial de facto client standard. Networks were also tested and
> configured accordingly.
>
> When Microsoft redid the TCP stacks for Windows XP, they "fixed" things.
> The result was actually that many server and network configurations that
> worked under W2K became broken. However, my testing has shown that the
> new WXP networking behavior actually corresponds to the
> correct-by-prior-definition behavior on UNIX boxes, so they can't "fix"
> it, because now WXP is actually doing the correct thing--it is the
> servers and networks that have become "broken" (because they were
> configured to work with a broken "standard" implementation). (And by the
> way, this explains why Microsoft's own (NNTP) servers work properly--they
> have been fixed. As I noted earlier, I do believe that Microsoft is
> internally well aware of the real problems. If you pay Microsoft some
> money for the "premium" support, they will reveal some small but
> sufficient part of the solution unto you. Probably yet another secret
> backwards "compatibility" mode.)
>
> As the OP noted, the variations of the problems are widespread and
> frequently reported, and almost never solved. I haven't totaled up the
> numbers, but my belief is that many, or perhaps most, of the people with
> these problems simply give up and switch to Web-based alternatives. In
> fact, XP practically requires Web connectivity, so in that sense this is
> a problem that include its own workaround. This masks the scope of the
> problem rather effectively. The problem remains unsolved, but the victims
> work around it. However, in the old days of competent MVPs, one of them
> would have escalated the problem and found a real fix long ago.
>
> PA Bear wrote:
>> Yeah, it's a known problem:
>>
>> 250663 - MaxMTU - TCP-IP Registry Entries in the NetTrans Subkey
>> http://support.microsoft.com/?kbid=250663
>>
>> 315008 - OE Hangs sending.message.Attachment - MTU values
>> http://support.microsoft.com/?kbid=315008
>>
>> Cannot Send Outgoing Mail (Linksys and Word)
>> http://support.microsoft.com/?kbid=329918
>>
>> Error Message 421 and Linksys router
>> http://www.linksys.com/support/support.asp?spid=87
>>
>> But I wouldn't make a lotta changes just for Hotmail-in-OE.  Most such
>> problems are on MSN/Hotmail's end.  Of course YMMV.
>>
>> Lester Hinton wrote:
>>> This problem is widespread,I been several forums,and did a
>>> search to find them. I called my ISP several times,and
>>> they said everything at their servers was alright.
>>> Netgear wants $28 dollars to help me. I uninstalled Zone
>>> Alarm, and Norton System Works still not good. I found
>>> that my problem was the MTU setting in my Netgear router.
>>> It was set to 1500. Now the weird thing is if I lower
>>> this to 1499 my Outlook Express mail will send. But
>>> Hotmail will stall opening up mail. Now if its
>>> 1500 Hotmail will work, Outlook Express will get this
>>> error. Now why is one digit making this much of a
>>> difference? That what I too know.
>>>
>>>
>>> Your server has unexpectedly terminated the connection.
>>> Possible causes for this include server problems,
>>> network problems, or a long period of inactivity.
>>> Subject 'Hello How everyone doing!!!!!!',
>>> Account: 'pop3.cebridge.net',
>>> Server: 'smtp.cebridge.net', Protocol: SMTP, Port: 25,
>>> Secure(SSL): No, Socket Error: 10053, Error Number:
>>> 0x800CCC0Fet on 1500 Hotmail works but Outlook will get
>>> this error

Relevant Pages

  • Re: Microsoft depends on linux to get the work done
    ... Its a known fact that Microsoft uses unix based servers for many of its services including hotmail, and when they tried to switch to windows severs it was a TOTAL FLOP! ...
    (microsoft.public.windows.vista.general)
  • Re: Microsoft depends on linux to get the work done
    ... Its a known fact that Microsoft uses unix based servers for many of its services including hotmail, and when they tried to switch to windows severs it was a TOTAL FLOP! ...
    (microsoft.public.windows.vista.general)
  • Re: Microsoft depends on linux to get the work done
    ... Its a known fact that Microsoft uses unix based servers for many of its services including hotmail, and when they tried to switch to windows severs it was a TOTAL FLOP! ...
    (microsoft.public.windows.vista.general)
  • Re: Microsoft depends on linux to get the work done
    ... Its a known fact that Microsoft uses unix based servers for many of its services including hotmail, and when they tried to switch to windows severs it was a TOTAL FLOP! ...
    (microsoft.public.windows.vista.general)
  • Re: Outlook Express will not send mail.
    ... Typically useless response from the now typically useless MVPs. ... I strongly suspect that Microsoft is aware of it ... implementations as the definition of "correct network behavior". ... the servers (my own research has mostly involved NNTP ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)