Re: identities problem
From: poc (anonymous_at_discussions.microsoft.com)
Date: 05/18/04
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Date: Tue, 18 May 2004 11:34:53 -0700
have installed all the critical updates, versions now
running:
OE6 6.0.2800.1123
IE 6.0.2800.1106IC
Update versions SP1 Q837009 Q832894 Q831167
javascript:navigator.appMinorVersion ;SP1;Q837009;Q832894;
Q831167;
Downloaded the script file on
http://insideoe.tomsterdam.com/tips/forceid.htm to force
an ID log-on request
in OE Main Identity am still unable to add a new identity
(New ID with a new GUID is saved in C:\WINDOWS\Application
Data\Identities when i "add new identity", dialog box "do
you wish to switch to NEW ID now?" Answered YES, this has
the effect of EXITING out of OE
when script file/new OE logon icon is selected, OE is
automatically opened, FORCE ID doesn't work, select switch
ID and still only one ID is visible
cannot access the command EXIT AND LOG-OFF ID
>-----Original Message-----
>At this point, disregard my previous post about
Q330994/Q837009, as you
>don't have these updates (or any others, for that matter)
installed.
>
>To correct the situation, you need to go to Windows
Update (WinUp):
>
>1. Close all running programs (e.g., Internet Explorer,
Outlook Express,
>/and/ your anti-virus application) and leave them closed.
>
>2. Open one (1) IE window and use it to go to WinUp (IE
Tools>Windows
>Update).
>
>3. Follow all prompts, especially if you're told you need
to install
>WinUp-related software, and allow WinUp to scan your
system for updates it
>needs.
>
>4. Download and install all "critical updates":
>
> a. You'll first install IE6-SP1 and reboot
>
> b. Still in the environment described in #1 above,
return to WinUp to
>download/install the rest of the updates. Reboot if and
when directed to do
>so.
>
> c. Updates other than 'critical' ones are optional:
Only install these
>other updates if you use the application the update
addresses.
>
> c. Do /not/ install any 'driver' updates! (These
have never been
>reliable.)
>
>5. If the problem (when switching identities) persists,
only leave an
>identity in this manner:
>
> File>Exit and logoff identity
>
>You might want to use the script on this page which will
force OE to request
>an identity logon each time you open OE:
>
> http://insideoe.tomsterdam.com/tips/forceid.htm
>
>You only need one (1) script, not one for each identity.
>--
>HTH - Please Reply to _This_ Thread
>
>~Robear Dyer (PA Bear)
>MS MVP-Windows (IE/OE), AH-VSOP
>
>AumHa Forums
>http://forum.aumha.org
>
>What You Should Know About Spyware
>http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
>
>poc wrote:
>> Subject: Re: identities
>> From: "poc" <anonymous@discussions.microsoft.com>
Sent:
>> 5/16/2004 5:57:45 AM
>>
>> no, have never reinstalled WinME,
>>
>> OE6 version 6.0.2600.0000
>>
>> IE version 6.0.2600.0000IC
>>
>> IE help>about>update versions - don't have an option to
>> select "update versions"
>>
>>> -----Original Message-----
>>> Hm, not a good sign.
>>>
>>> Square One: Did you ever reinstall WinME after
upgrading to IE/OE6?
>>>
>>> OE Help>About> What version (e.g., 6.00.2800.1106)?
>>>
>>> IE Help>About> What version?
>>>
>>> IE Help>About>Update Versions> What's listed here
(e.g., SP1;
>>> Q123456;)?
>>> --
>>> ~PA Bear
>>>
>>> poc wrote:
>>>> no browser problems
>>>>
>>>> results of copy/paste:
>>>>
>>>> 0
>>>>
>>>> Windows version ME
>>>>
>>>>> -----Original Message-----
>>>>> Sorry I missed your reply of the 10th
(http://snipurl.com/6c94).
>>>>>
>>>>> Are you having any browser (IE) problems (e.g.,
homepage or search
>>>>> hijacked)?
>>>>>
>>>>> Copy/paste the following line into an IE Addressbar,
click on GO, then
>>>>> copy/paste the results into your reply:
>>>>>
>>>>> javascript:navigator.appMinorVersion
>>>>>
>>>>> **Also state your Windows version.**
>>>>> --
>>>>> ~PA Bear
>>>>>
>>>>> poc wrote:
>>>>>> PA Bear - not sure how far back you go to pick up
thread,
>>>>>> can you have a look at reply of May 10 (below)and
advise
>>>>>> if any further thoughts thanks
>>>>>>
>>>>>> "poc" <anonymous@discussions.microsoft.com> Sent:
>>>>>> 5/10/2004 3:53:13 PM
>>>>>>
>>>>>>
>>>>>> I followed the instructions re using script files on
>>>>>> insideoe.tomsterdam. As the two GUIDs were already
>>>>>> established in C:\WINDOWS\Application
Data\Identities I
>>>>>> created 2 script files, 1 for each GUID and saved
each as
>>>>>> a .vbs file
>>>>>>
>>>>>> This has not fixed the problem; regardless of
which .vbs
>>>>>> shortcut I use to enter OE6, I am only seeing the
>>>>>> emails/inbox configurations etc for the main user
>>>>>>
>>>>>> I have tried replacing the "main identity" which
might be
>>>>>> prone to such problems, however, when I "add new
>>>>>> identity", although a new GUID is saved into
>>>>>> C:\WINDOWS\Application Data\Identities, it appears
that
>>>>>> OE6 doesn't recognise it. (so i don't want to
follow the
>>>>>> instructions right through to the end, importing
from old
>>>>>> identity and then deleting it - I might be left
with no
>>>>>> identities at all)When I try "Swith Identities" in
OE6,
>>>>>> there is only one identity shown: Main Identity.
Nor can I
>>>>>> use the command "Exit and log off identity" as it
is not
>>>>>> available
>>>>>>
>>>>>>> -----Original Message-----
>>>>>>> Q330994/April-03 and Q837009/April-04 Cumulative
Patches for Outlook
>>>>>>> Express (which you you prolly have installed) both
contain a bug
>>>>>>> causing the problem you and many others are
having. Until this bug is
>>>>>>> addressed by the OE Team, we're advised to always
leave an Identity
>>>>>>> via File>Exit and Logoff Identity and not use
File>Switch Identities.
>>>>>>>
>>>>>>> Others have found the Force Identity Logon, which
essentially does
>>>>>>> the same thing, works for them:
>>>>>> http://insideoe.tomsterdam.com/tips/forceid.htm.
>>>>>>>
>>>>>>> If one of your Identities is the default 'Main
Identity', which is
>>>>>>> much more prone to such problems, you could try
replacing it with a
>>>>>>> new Named Identity (File>Identities>Add new
identity) in hopes of
>>>>>>> finding more reliability. Import messages from the
old Identity
>>>>>>> before deleting it (File>Identities>Manage
Identities).
>>>>>>> --
>>>>>>> poc wrote:
>>>>>>>> 2nd identity has disappeared, although the .dbx
files
>>>>>>>> (presumably the content of the 2nd identity)
remain in
>>>>>>>> C:\WINDOWS\Application
Data\Identities\{948...etc\...
>>>>>>>>
>>>>>>>> i've tried to create a new identity in OE6,to re-
establish
>>>>>>>> the 2nd email account
>>>>>>>> get msg "do u wish to switch to id2 now?
>>>>>>>> click YES
>>>>>>>> get msg "ur currently connected to the internet.
do u want
>>>>>>>> to keep current connection for next id?
>>>>>>>> click YES
>>>>>>>> OE6 shuts down
>>>>>>>> when re-entering,only main id is present
(although a new
>>>>>>>> id has been created in C:\WINDOWS\Application
>>>>>>>> Data\Identities)
>>>>>>>>
>>>>>>>> any suggestions pls pls pls????????
>
>.
>
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