Re: ADDRESS BOOK FAILURE - UNABLE TO CREATE/SEND MAIL

From: PA Bear (PABear_at_mvps.org)
Date: 05/12/04 

Date: Tue, 11 May 2004 21:06:31 -0400

Is MS Outlook (or MS Office) also installed?

Do you have this Registry key?...

HKEY_CURRENT_USER
    \Software
          \Microsoft
               \WAB
                  \WAB4

If not, STOP; If so, is there a DWORD named UseOutlook and is its value set
to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://insideoe.tomsterdam.com/files/wab.htm#share 

-- 
HTH - Please Reply to This Thread
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
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http://forum.aumha.org
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Kalvin Haley wrote:
> Every time I try to create a new message, I get a series
> of error messages telling me that the Address Book failed
> to load, an error has occurred, and that Outlook Express
> is incorrectly configured and should be reinstalled.
>
> I have unistalled/reinstalled Outlook Express - no change.
> I have unistalled/reinstalled Internet Explorer - no
> change. I have unistalled/reinstalled Address Book - no
> change.
>
> What can I do now?

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