Re: how to fix OutlookExpress?

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 05/06/04 

Date: Thu, 6 May 2004 15:57:39 -0500

"Daniel P." <danutzp1@hotmail.comU> wrote in message
news:OA5Rcp6MEHA.2844@tk2msftngp13.phx.gbl
> Windows XP Pro.
>
> I became paranoid about spywire so I went into registry and deleted
> several keys. It looks like I deleted something used by
> OutlookExpress becasue right now I cannot read my emails and neither
> the newsgroups. I see the list of emails but when I open them they
> are empty.
>
> I tried to uninstall and install back Outlook Express but that did
> not do it.
>
> How do I fix my Outlook Express?
>
> Thanks!

>From http://www.fjsmjs.com/OE/blnkmess.htm

Several possible causes and therefor several possible fixes:
1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press <Enter>
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using method 2 in this
article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm
especially
http://mvps.org/winhelp2002/unwanted.htm#Coolwebsearch

Note that AdAware and SpyBot S & D will each catch some things the other
won't. Also, each needs to be updated before every use, even when just
downloaded. There's also a lot more to do than just those two programs.
CWShredder is also available here:
http://www.kellys-korner-xp.com/regs_edits/cwshredder.zip
**Post your HijackThis log to
http://forums.spywareinfo.com/ or the Spyware forum at
http://forum.aumha.org/ for expert analysis, not here.**
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page:
http://aumha.org/a/parasite.htm.
If trying everything at that site does not fix the problem try step one
(regsvr32 inetcomm.dll) again. 

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

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