Re: locked Outbox

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 05/05/04


Date: Tue, 4 May 2004 23:52:29 -0500


"rick t." <anonymous@discussions.microsoft.com> wrote in message
news:84a801c4325a$cbfcbc00$a401280a@phx.gbl
> I had to remove the option of sending messages at the
> launch of OE because I can't remove repeated messages that
> have been lining up in my Outbox for a few days. No
> message can be deleted or moved--what causes this?
> Currently I open up OE and go to the menu and "receive
> all" only. How can I reset the entire efficeiency of OE?
> I'm going to reinstall IE 6 first, but I may be back...
> rick t.

The Outbox is probably corrupt.
Go to Tools | Options | Maintenance and see where OE is storing its files.
Close OE.
Go there with Windows Explorer and delete Outbox.dbx. With Win2K and WinXP
it will be a hidden file.
OE will create a new one when you reopen it.

If you think the Outbox may have messages you want to recover, instead of
deleting it, move, not copy, it to an empty Windows folder and then use
DBXtract to recover the messages.
DBXtract (free): http://www.oehelp.com/DBXtract/

-- 
Frank Saunders, MS-MVP, IE/OE
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