Re: OE "Graphics" Problems

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From: PA Bear (PABear_at_mvps.org)
Date: 05/05/04


Date: Tue, 4 May 2004 21:58:42 -0400

Ah! The plot thickens. Some anti-virus applications include Script
Blocking tools. This may be the root of your problem.

-- 
~PA Bear
Pat wrote:
> Thanks for the update.  I'll explore the sites you
> reference & see what I can come up with.  By the way, I
> don't think it's the senders' "problem" for two reasons:
> Didn't have the problem at all before loading the
> additional anti-virus programs but mainly because some of
> the emails I'm getting now will have both "graphics" and
> the X boxes in the same email.  My guess is that
> something in my system got changed to either let certain
> types of graphics through, or block (or not
> recognize/translate)others and if I could find "it" to
> change it back, I wouldn't have this problem any more.
>
> Anyway, I'll check out the other site soon.  If I find
> anything that fixes this, I'll post it in case someone
> else is having the same problem.  In the meantime, if you
> think of anything else I should check, let me know.
>
> Thanks again,
>
> Pat
>
>> -----Original Message-----
>> KB = Microsoft Knowledge Base (article) =
>> http://support.microsoft.com/?kbid=283807 (copy/paste this link into
>> your IE Addressbar and click GO to open the page.  It lists a
>> dozen-or-so reasons graphics don't display and things you can do/check
>> to correct the problems.)
>>
>> Very generally, anything you see on your screen that is not text is
>> "graphics" (pictures, icons, background colors, etc.). Graphics can be
>> put into emails in a variety of ways (coding, scripting, etc.).  The KB
>> article above walks you through most of them and some reasons you may
>> not be seeing the pictures.
>>
>> Outlook Express (OE) and Internet Explorer (IE) can be considered twins
>> as far all this is concerned as they work in identical ways.  More or
>> less, OE is really part-and-parcel of IE, which itself is what makes
>> Windows tick. (You might recall some big, zillion dollar, national and
>> international law$uit$ about this in recent years.  <G>)
>>
>> The above notwithstanding, if you can see the graphics in most emails,
>> the problem may actually be on the Sender's end and there's not much you
>> can do about it.  You can test it this way: Compose an email and attach
>> a picture then send it to yourself.  If you can see the picture in the
>> received mail (and also in your copy in Sent Items, if you have this
>> option enabled), there's prolly nothing wrong on your end.
>>
>> PS: Kudos to you!  You're doing a very fine job making your first posts,
>> especially using the web interface.  Most don't do half as well as you!
>> (I'm using OE as my newsreader to read these threads and reply to them.
>> You can learn more about this at the following page:
>> http://insideoe.tomsterdam.com/resources.htm#setupmsnews. )
>> --
>> HTH - Please Reply to This Thread
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE), AH-VSOP
>>
>> AumHa Forums
>> http://forum.aumha.org
>>
>> Protect Your PC
>> http://www.microsoft.com/security/protect
>>
>> anonymous@discussions.microsoft.com wrote:
>>> PA, I appreciate your effort in trying to help me, but I
>>> don't understand your answers.  Until this problem arose,
>>> I had always received emails with "grapics" displayed.
>>> Since this problem occured, I only get SOME of
>>> the "graphics" and the rest displayed as the X boxes.
>>> Which means that I AM able to see SOME of the "pics or
>>> graphics" you seem to be saying I shouldn't be able to
>>> see.  So maybe I'm not calling the "displayed and now
>>> undisplayed items" by the correct term, but whatever they
>>> are, I was always able to get them before.  Now I only
>>> get a limited amount of them.  Again, I trying to find
>>> out how to RESTORE what I already had, not add capability
>>> you say IE or OE doesn't have.
>>>
>>> P.S: I'm new to this forum, so please excuse me if there
>>> is something obvious I'm missing here.  Also, where can I
>>> find the "KB" article you refer to?
>>>
>>>> -----Original Message-----
>>>> For your purposes, you can consider pictures = graphics, and Internet
>>>> Explorer = Outlook Express (hence "applies to your circumstances,
>>>> Pat").
>>>>
>>>> See the KB article.
>>>> --
>>>> ~PA Bear
>>>>
>>>> Pat wrote:
>>>>> PA Bear: Thanks for responding but I guess I missed
>>>>> something in your answer.  First, my question is about
>>>>> Outlook Express, not Internet Explorer.  Second, I
>>>>> mentioned "Graphics" rather than "Pictures" and that some
>>>>> of them still show, but many are just represented by a
>>>>> square with an x in it.  Previously, all showed.  My
>>>>> problem is that I would like to get back the capability I
>>>>> previously had.
>>>>>
>>>>>> -----Original Message-----
>>>>>> Pictures Are Not Displayed on Web Sites in Internet Explorer
>>>>>> (applies to your circumstances, Pat)
>>>>>> http://support.microsoft.com/?kbid=283807
>>>>>> --
>>>>>> Pat wrote:
>>>>>>> Recently, I've started having problems with much of the
>>>>>>> geaphice in emails not being shown.  Instead I get the
>>>>>>> little boxes with the red x in them (not all do this,
>>>>>>> some do show correctly).
>>>>>>>
>>>>>>> I recently installed a firewall and a virus program, but
>>>>>>> that didn't seem to cause a problem.  However, Imy system
>>>>>>> did get infected by a new virus that my program didn't
>>>>>>> pick up.  I ended up using two other anti-virus programs
>>>>>>> (installed them) and the Trend Micro on-line Housecall
>>>>>>> program to finally get rid of the infestation! Anyway,
>>>>>>> since this, I have the problem with "the little x'd
>>>>>>> boxes, even with everything disabled.  Any suggestions on
>>>>>>> how to fix this will be greatly appreciated.
>>
>> .


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