Re: OE has encountered a problem and needs to shutdown

From: PA Bear (PABear_at_mvps.org)
Date: 05/03/04 

Date: Sun, 2 May 2004 20:49:18 -0400

Your current Identity may be damaged, especially if its the default Main
Identity. Try one or more of your accounts in a new Named Identity
(File>Identities>Add new identity). Assuming all is well, import messages
from the old Identity before deleting it (File>Identities>Manage
Identities).

Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

Disable Background Compacting and frequently perform a manual compact of all
OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection. 

-- 
HTH - Please Reply to This Thread
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP
AumHa Forums
http://forum.aumha.org
What You Should Know About Spyware
http://www.microsoft.com/mscorp/twc/privacy/spyware.mspx
njnyposp (steve) wrote:
> Ummm, new identity ? I don't quite understand what your
> saying here.  I'll this explaination in MUCH greater
> detail.  Where to go what to do etc.
>
>
>> -----Original Message-----
>> First, create a new Identity to test with.
>> Switch to it and set up the account.
>> Test to see if it works okay. If it does, import the mail into it then
>> remove the old Identity.
>>
>>
>> You may want to test to see if this is caused by the Folders.dbx file.
>> For the problem Identity, rename the Folders.dbx file to Folders.old and
>> restart OE.
>>
>> Tools | Options | Maintenance tab | Store Folders button will show the
>> location.
>>
>>
>>
>>
>>
>> "njnyposp" <njnyposp@optonline.net> wrote in message
>> news:0C5A5858-80F4-4442-8CD9-
> C8BD7B388351@microsoft.com...
>>> I have a lot of protection in place and I've scanned
> my comp for
>> virus/worms (none found) my windows updates is up to date I have OE
>> 6.00.2800.1123 it began acting strangely and I cant figure out why.  When
>> ever I click on "create" to send an e-mail I get an error message
>> stateing OE has encountered a problem and needs to shutdown. When i
>> click to find out whats contained in the error it says application name
>> msimm.exe - appl ver 6.0.2800.1123 - modnam ntdll.dll - mod ver
>> 5.1.2600.1217 - offset 00044213.   I also get the same error message
>> when I click tools, options, signatures and instead of the signatures
>> panel coming up i get the same error message and when I click to see
>> what the error contains it has the same appl name and version - modname
>> msvcrt.dll - modver 7.0.2600.1106 - offset 00033ec0.  I can not send out
>> any emails but i receive them with no problems.  If i try to reply or
>> forward or create new I get the errror message (which I send to MS all
>> the time) then OE shuts down and if I click on it, it comes back up and
>> receives fine but I cant send.  I've tried looking for this in the
>> knowledge database but no luck. Any ideas on what's happening and what i
>> can do about it ?  I'm using a diff computer on the same broadband
>> connection to send this and other e-mails using OE with no problems.
>>
>>
>> .