Re: lost address book and unable to open or send msg

From: PA Bear (PABear_at_mvps.org)
Date: 04/28/04 

Date: Wed, 28 Apr 2004 17:29:44 -0400

Assuming MS Outlook (or MS Office) also installed: Do you have this Registry
key?...

HKEY_CURRENT_USER
    \Software
          \Microsoft
               \WAB
                  \WAB4

If not, STOP; If so, is there a DWORD named UseOutlook and is its value set
to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://insideoe.tomsterdam.com/files/wab.htm#share 

-- 
~PA Bear
Marsha wrote:
> Thanks for the response. I get a couple of different
> error messages....the first one states that the address
> book has failed to load. OE is incorrectly configured
> please re install. When I click ok on that I then get the
> msg that states there was an error opening the message.
> An error has occured. When I click ok on that and try to
> close the program I get an additional error msg that
> staes OE has encountered a problem and needs to close,
> asking me if I want to send an error report, I click send
> and then close ..........
>
>> -----Original Message-----
>> Post the complete error message(s) you're getting.
>> --
>> HTH - Please Reply to This Thread
>>
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE/OE), AH-VSOP
>>
>> AumHa Forums
>> http://forum.aumha.org
>>
>> What You Should Know About Spyware
>> http://www.microsoft.com/security/articles/spyware.asp
>>
>> Marsha wrote:
>>> Out of nowhere I went to get my email the other day and
>>> my address book was gone, I was unable to open messages
>>> or send messages. I have tried to do everything I know
>>> how and still nothing...it is just gone. I can use web
>>> mail thru my internet provider but I prefer Outlook
>>> Express. I am not able to respond to anything that says
>>> send mail unless I go thru web mail...any suggestions?
>>> Thanks
>> .

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