Re: Conflict: MS Cumulative Patch for OE6 vs. Norton Internet Security

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: PA Bear (PABear_at_mvps.org)
Date: 04/28/04 

Date: Wed, 28 Apr 2004 17:22:15 -0400

PPS: There's a likelihood your problem is being caused by a Trojan. There
are some nasties out there (e.g., CWS.Smartsearch, AKA CWS.SmartKiller)
which actually disable your anti-virus application's "auto-protect" though
it appears to be fully functional, complete with automatic updating, to you.
Try scanning the system using at least two (2) of the free online scans
which follow; each will require ActiveX to be enabled:

Kaspersky
http://www.kaspersky.com/remoteviruschk.html

TrendMicro
http://housecall.trendmicro.com/

Symantec
http://snurl.com/g14

Also Check your system for "hijackware":

Help with Hijackware
http://aumha.org/a/parasite.htm
     http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm

CoolWebSearch Chronicles & CWShredder
(to deal with CWS.Smartsearch/SmartKiller)
http://www.merijn.org/cwschronicles.html

Run these tools in the following order with nothing else running in
background:

1. CWShredder (fix all found)

2. Ad-Aware (fix all found)

3. Spybot (RTFM but generally fix everything in red)

Important: You *must* seek updates for Ad-Aware, Spybot, etc., before each
and every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or
http://forum.mvps.org/viewforum.php?f=30 for expert analysis, not here.**

[Alternate download pages for many of the above tools may be found at
http://aumha.org/a/parasite.htm.]

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957 

-- 
~PA Bear

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