OE refuses to open, HELP!

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anonymous_at_discussions.microsoft.com
Date: 04/21/04 

Date: Wed, 21 Apr 2004 09:02:01 -0700

*UPDATED*

>-----Original Message-----

>Ok, heres my situation in brief.
>
>I tried connecting earlier (to BT/Yahoo broadband) only
>for it to not work. While I was waiting for BT to fix
>the (I presumed) temporary problem, I saved some stuff
>from my harddrive onto CD. I didn't alter any settings
>or anything though. I then tried connecting again to be
>pleasantly surprised to find it worked. So I click on
>Outlook Express to check my email accounts only to be
>told that it couldn't open. (Sadly I didn't make a note
>of the error message). *I've just read Jonny's message
further down the page and it sounds like he's having the
same problem as me. He said that the error message reads:

Outlook Express could not be started. The application was
unable to open the Outlook Express message store. Your
computer may be out of memory or your disk is full.
contact microsoft support for further assistance.
(0x8007000E)

When he clicked OK, the following message appeared:

Outlook Express could not be started because MSOE.DLL
could not be initialized. Outlook Express may not be
installed correctly.

I don't know if the second error message is the same as
what mine said but the first bit is the same.

Now all it does when I try
>opening it is to tell me that the Program Cannot be
>Opened. I have just two options - "Send Error report"
>or "Don't send". Needless to say, OE then just closes
>and I can't get on. I've tried logging off, restarting,
>shutting down, etc, etc. All to no avail. I've even
>tried installing Internet Explorer 6 again. I need to
>access my sent emails urgently. HELP!
>
>I've even tried going via Microsoft Online Interactive
>help thing but I can't find Outlook Express in the list
>of "Product Names".
>
>If anyone has any suggestions, please reply!
>
>Thanks,
>
>Sarah
>.
>

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