Mail Rule Problem

From: robb.al (robb.al_at_tiscali.co.uk)
Date: 04/21/04


Date: Tue, 20 Apr 2004 18:14:36 -0700

Operating system Windows XP Professional with service
pack one. Internet Explorer (6.0 spi)
My problem is making 'Rules' for messages. I have a Rule
set on it that I cannot remove or alter in any way. I
feel that I will have to go into the system registry
eventually to sort it out, which is worrying me.

This starts off with the message rule box. Written in it
is:-
New Mail Rule#1
Apply this rule after the message arrives.
Where the line does not contain 'robb.al@ntlworld.com'
Move it to the Junk Folder

I urgently need to amend or delete this rule as I have
changed my internet provider. All the writing in the
above box is grayed out, except for the blue bits, and
won't let me do or alter or remove anything. Also in the
right hand side boxes I can't click on 'Modify'
or 'Remove' as they are greyed out as well.
My mail now arrives from my new provider into my Junk
Folder, instead of my Inbox.
Maybe someone out there can help please
Robb.al



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