Re: Blank Preview Pane

From: ddicken (ddicken.14zis2_at_mail.mcse.ms)
Date: 04/19/04 

Date: Mon, 19 Apr 2004 11:36:03 -0500

OK - I've seen the many posts regarding this same problem. Running
"regsvr32 inetcomm.dll" fixes the problem but upon rebooting the system
(Win 98) the problem starts again. I've tried Frank
Saunders'recommendations (see below) but the problem persists. I've
also tried "rolling back" my versions of Internet Exploder and Outlook
Excuse to version 5 but the problem exists with those versions, too.
Spybot & Ad-Aware found and removed a fair amount of spyware - no help.
I ran NAV - no viruses found.

Any more suggestions how to fix this for good?

Thanks,
Dave Dicken
Technology Coordinator
Everett Area School District
165 E. 1st Ave
Everett, PA 15537
(814) 652-9114 x261
(814) 652- 9640 (fax)

________________________________________________________
>From Frank Saunders:
Several possible causes and therefor several possible fixes:

1. Go to Start | Run and type
regsvr32 inetcomm.dll
and press <Enter>
If this doesn't work carry out step 6 and then repeat this step.
2. Go to Tools | Options | Read | Fonts and set Western (ISO) as the
default.
3. Clear Temporary Internet Files and the Temp folder.
4. Turn off email scanning in your anti-virus.
5. Someone else reported that re-installing OE using method 2 in this
article fixed the problem:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
XP
http://support.microsoft.com/?kbid=318378
Method 2 works on earlier versions of Windows.
6. Eliminate any scumware. 

--
ddicken
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