Re: Can you solve this. I can't! No outgoing email.

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 04/12/04


Date: Mon, 12 Apr 2004 07:30:26 -0500


"JERRY" <jer@home> wrote in message
news:eKS6L0AHEHA.688@tk2msftngp13.phx.gbl
> I have used OE on my system (XP, built at home) for a number of years
> now. Never had any real problems until just recently. I decided it
> was time to reformat and reinstall everything including the operating
> system. Up and running, everything working. On line, surf the net
> with no problem. I receive email sent to me with out a hitch. I just
> can't send email!
>
> I get the "connection failed" error when try to send email. No socket
> ... error 10060; error OX800CCCOE
> My Pop3 and Smtp settings are exactly as in the old. I do believe I
> have checked every other setting I know to check and they match out
> with my old system.
>
> I reloaded XP a second time. Even downloaded all the XP upgrades this
> time. No other apps loaded; no second hard drive connected. One drive
> ... same problem. Since I use ghost and am able to make an image of
> the drive setup, I tried it on two different drives. Same problems.
> Put the old drive back in with the original setup ... works like a
> jewel ... send and receive!
>
> Somebody, anybody, please help. I have lost nearly two days of work
> trying to get it to go. You know the process and the time in
> reloading, booting, re-booting, etc.
>
> Jerry

Turn off email scanning in your anti-virus. It provides no added
protection.
Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
>From
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/65434372961d321d8825687f000003f8?OpenDocument&src=tr&Highlight=0,email,protection

"Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected."

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml
and
http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/1999092910223606?Open
and
http://service4.symantec.com/SUPPORT/nav.nsf/docid/2000020716064206&src=w
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/


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