Re: Cannot receive emails
From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 04/03/04
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Date: Sat, 3 Apr 2004 03:30:15 -0600
"Ivan Bell" <ivan_bell@ntlworld.com> wrote in message
news:%23JBW3jVGEHA.3472@TK2MSFTNGP11.phx.gbl
> running oe6 and XP home
> Can send emails but not receive them.
> Error Message each time oe opened up or send /receive pressed
>
> Your server has unexpectedly terminated the connection. Possible
> causes for this
> include server problems, network problems, or a long period of
> inactivity. Account:
> 'popmail.old-glossop.com', Server: 'localhost', Protocol: POP3, Port:
> 110, Secure(SSL):
> No, Error Number: 0x800CCC0F
>
> Your server has unexpectedly terminated the connection. Possible
> causes for this
> include server problems, network problems, or a long period of
> inactivity. Account:
> 'pop.dsl.pipex.com (1)', Server: 'localhost', Protocol: POP3, Port:
> 110, Secure(SSL): No,
> Error Number: 0x800CCC0F
>
> All other parts of XP and systems running OK
> I was updateing spam pal before this happened.
> get the message DNSBL list not avaiable when I boot up the computor.
> Any help would be appreciated
> Cheers
> Ivan
Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
(talks about Norton AntiVirus but applies to McAfee and others, too)
http://support.microsoft.com/?kbid=813514
and http://support.microsoft.com/?kbid=329918
Turn off email scanning in your anti-virus. It provides no added
protection. You may have to reset the server names to those specified by
your mail server.
Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
>From
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/65434372961d321d8825687f000003f8?OpenDocument&src=tr&Highlight=0,email,protection
"Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected."
See also
http://help.expedient.com/mailnews/norton_antivirus.shtml
and
http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/1999092910223606?Open
and
http://service4.symantec.com/SUPPORT/nav.nsf/docid/2000020716064206&src=w
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.
-- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com/security/protect/
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