Re: Need OE Help!!

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 03/30/04 

Date: Mon, 29 Mar 2004 18:47:56 -0600

"Mark Shell" <markashell@REMOVEearthlink.net> wrote in message
news:0e2ac.7364$lt2.2896@newsread1.news.pas.earthlink.net
> Hi,
>
> With Cable internet connection I can access my smtp server just fine
> and can send email messages. With dial-up connection, however, I
> cannot do that. The connection is established, I can access the
> internet, and I can read my messages from my POP3 account, but I can
> not connect the smtp server to send e-mails out. Here is the error
> message that gets generated by my OE program: "The connection to the
> server has failed. Account: 'a01: admin', Server: 'language-usa.com',
> Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10051, Error
> Number: 0x800CCC0E". I have a feeling this might be dealing with my
> OE settings?..
>
> Thanks!

WSAENETUNREACH 10051 Network is unreachable.

What kind of connection do you have?

language-usa.com does not look like a normal SMTP server. Are you sure it
is correct? I can ping the server, but it takes longer than normal for a
response.

Turn off email scanning in your anti-virus.
Email scanning slows down Receiving, sometimes enough that OE times out.
Since some of the messages have large (often virus) attachments, which
exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:
>From
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/65434372961d321d8825687f000003f8?OpenDocument&src=tr&Highlight=0,email,protection

"Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected."

See also
http://help.expedient.com/mailnews/norton_antivirus.shtml
and
http://service1.symantec.com/SUPPORT/nav.nsf/pfdocs/1999092910223606?Open
and
http://service4.symantec.com/SUPPORT/nav.nsf/docid/2000020716064206&src=w
So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it. 

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

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