cannot access OE mailbox

From: bobell (anonymous_at_discussions.microsoft.com)
Date: 03/24/04


Date: Wed, 24 Mar 2004 02:33:34 -0800

Over the Christmas holiday it became apparent that some
friend's e-mails were not getting to me. On occasion, mine
were sometimes 'disappearing into thin air' and not
getting bounced back, maybe an address error, but not
getting delivered either! The most unfortunate occurrence
was in losing a flight booking. Discussing this with a
friend, he had the some problem! He told me to check out
my ISP website e-mail page, and to my astonishment there
are 73 e-mails there, dating from the beginning of this
year!!

Over the same period of time, I have indeed received e-
mails directly into my Outlook Express Inbox, but mostly
spam. The 'real' e-mails seem to be going direct to the
ISP website and no longer getting to the Outlook Express
directly. I have to log on to the ISP website, and
then 'forward' mail from there to my e-mail address so
that I can read it quickly without taking time to log on
to the ISP every time. They then arrive in Outlook Express
as "The attached message is an automatically generated
copy of mail delivered
to "nonsencebobell.moffat@tiscali.co.uk" All of this is
quite exasperating, as it takes me nearly five minutes
logging onto the website, and another half day to get the
e-mails arriving into my Outlook Express Inbox!
        
 I have had no sensible reason from the ISP as to why this
is happening. I get repeated Tech Support messages saying
I should check out various connections thru the O/E
<Tools><Accounts> etc. but everything they suggest is
already in place, and not needing any changes. They have
even said it is the fault of Microsoft, but it has never
happened before, despite using the same ISP for years.
(Originally 'Locotel' with its screaming.net address. It
then became 'WorldOnline' and now 'Tiscali' The first
address I used is still the main one, although I have
added a tiscali.co.uk additional address) I use Tiscali
Dial Up connection for email using two other addresses
nonsencelizell.moffat@virgin.net and also
elf.moffat@virgin.net because they then run under the one
cost base ie Tiscali, being less expensive.

 My friend has cancelled his subscription to the ISP. I do
not want to because it is the most convenient price
package for me (I am retired on a State pension) and it is
even more annoying when I find that other folk to whom I
have introduced this ISP do not have the same e-mail
problem!! They get their e-mails, as I used to, direct to
their Outlook Express! Please can you guys help me with
this? Thankyou, bobell



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