Re: OE6 does not connect with pop3 server
From: PA Bear (PABear_at_mvps.org)
Date: 03/19/04
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Date: Fri, 19 Mar 2004 17:19:22 -0500
You "changed" to a pre-exisiting identity or created a new one and imported
messages from the old one? Are you using the new identity now?
I still suspect problems on your ISPs end but what the...
-- ~PA Bear Brian Summers wrote: > Here is an update: OE6 has been connecting fine all day, then it acted up > again. So, PA Bear, I did what you said; > Changed Identities, shut of NIS, shut off email virus scan on receiving > and sending, created local folders and moved all saved items to them, > manual compacted all folders as instructed in > http://insideoe.tomsterdam.com/files/maintain.htm., disabled background > compacting. As a note, I installed NIS from an off the shelf CD on a > completely clean (reformatted) HDD back in December due to a virus I could > not clean off, Long Story. Tried to connect, same error message "time > out". Then I ran telnet as mentioned by Jim Pickering. The telnet > connected and worked fine. So, I came back to OE6, sent and received, and > it worked. Coincidental I think! > Brian > "PA Bear" <PABear@mvps.org> wrote in message > news:%23flbqldDEHA.1452@TK2MSFTNGP09.phx.gbl... >> Your current Identity may be damaged, especially if its the default Main >> Identity. Try one or more of your accounts in a new Named Identity >> (File>Identities>Add new identity). Assuming all is well, import >> messages from the old Identity before deleting it (File>Identities>Manage >> Identities). >> >> Don't use Inbox or Sent Items to archive messages. Move them to local >> folders created for this purpose. >> >> Disable Background Compacting and frequently perform a manual compact of >> all OE folders while "working offline". More at >> http://insideoe.tomsterdam.com/files/maintain.htm. >> >> Your anti-virus application's email scanning feature can also cause such >> corruption. Disable it. It provides no additional protection. >> >> If the problem persists, Uninstall NIS (you're not running a separate >> version of NAV, too, are you?) and see if the problem goes away. Norton >> AntiSpam has proven troublesome for many OE users, Brian. (If you >> installed NIS without having first uninstalled any previous firewall and >> anti-virus applications, including earlier Norton products/versions, >> this may well be the root of your problems.) >> -- >> HTH - Please Reply to This Thread >> >> ~Robear Dyer (PA Bear) >> MS MVP-Windows (IE/OE), AH-VSOP >> >> AumHa Forums >> http://forum.mvps.org/ >> >> Protect Your PC >> http://www.microsoft.com/security/protect >> >> Brian Summers wrote: >>> Robert, >>> My time out is set for two minutes, I have increased it from the one >>> minute default setting. When this thing acts up, it doesn't matter >>> whether it is an auto connect or a manual. I have manually tried to >>> connect for as much as 4 hours before with no luck. I didn't have this >>> problem until last week and I have been using Norton AV and Norton >>> Internet Security Pro since December. As for time stamps, The log I >>> included shows when the program connects to the server, but I don't know >>> how to show the failing attempts. If you have any info on that I would >>> greatly appreciate it. POP.Viewmark will not admit it is their problem. >>> They tell me I am the only one experiencing this problem with them. >>> Thanks, >>> Brian >>> "Robert Aldwinckle" <robald@techemail.com> wrote in message >>> news:%23%23CibbWDEHA.3408@tk2msftngp13.phx.gbl... >>>> "Brian Summers" <tinman_63@earthlink.net> wrote in message >>>> news:OgOdy5PDEHA.624@TK2MSFTNGP10.phx.gbl... >>>>> PA Bear, >>>>> As usual it worked all day yesterday but, today it failed. Here is the >>>>> error message I received: >>>>> A time-out occurred while communicating with the server. Account: >>>>> 'pop.viewmark.com', Server: '216.38.205.239', Protocol: POP3, Port: >>>>> 110, Secure(SSL): No, Error Number: 0x800CCC19. >>>>> The log does not show that it tried to communicate. >>>> >>>> Try to record an approximate timestamp for these diagnostics >>>> so we can see how this message relates to the rest of the log. >>>> (It may also be useful for you to keep a log of these with timestamps >>>> to present to your ISP when you think that you have sufficient evidence >>>> to toss the ball their way.) Also tell us how long your timeout is >>>> set to for each server (Properties, Advanced tab) >>>> >>>> >>>> In any case I think that I have a similar intermittent problem. >>>> Also on XPsp1. I reported it to my ISP and they claimed that it was >>>> a "known problem" with the XP firewall. I disabled the XP firewall >>>> and didn't notice sufficient change to justify leaving it disabled. >>>> >>>> I deal with the problem by having the server timeout as quickly as >>>> possible (30 seconds). That allows me to either retry if I want or >>>> more usually just Stop the operation and retry manually later. Since >>>> I usually combine connecting with sending and receiving my speculation >>>> would be that >>>> the timeout could be associated with the link not being up completely. >>>> I don't think it ever happens when I retry manually after the link is >>>> up. >>>> >>>> It isn't enough of an annoyance for me to bother diagnosing it further >>>> but if I was going to investigate it I would use netcap instead of >>>> OE's log. As you have observed the latter doesn't record failed >>>> connection attempts. >>>> >>>> >>>> HTH >>>> >>>> Robert Aldwinckle >>>> --- >>>> >>>> >>>>> My POP.viewmark account is configured to be the first one connected >>>>> too. My outlook express is configured to check two accounts. >>>> ...
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