Re: OE6 does not connect with pop3 server
From: Brian Summers (tinman_63_at_earthlink.net)
Date: 03/19/04
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Date: Fri, 19 Mar 2004 10:32:45 -0700
Robert,
My time out is set for two minutes, I have increased it from the one minute
default setting. When this thing acts up, it doesn't matter whether it is an
auto connect or a manual. I have manually tried to connect for as much as 4
hours before with no luck. I didn't have this problem until last week and I
have been using Norton AV and Norton Internet Security Pro since December.
As for time stamps, The log I included shows when the program connects to
the server, but I don't know how to show the failing attempts. If you have
any info on that I would greatly appreciate it. POP.Viewmark will not admit
it is their problem. They tell me I am the only one experiencing this
problem with them.
Thanks,
Brian
"Robert Aldwinckle" <robald@techemail.com> wrote in message
news:%23%23CibbWDEHA.3408@tk2msftngp13.phx.gbl...
> "Brian Summers" <tinman_63@earthlink.net> wrote in message
> news:OgOdy5PDEHA.624@TK2MSFTNGP10.phx.gbl...
> > PA Bear,
> > As usual it worked all day yesterday but, today it failed. Here is the
error
> > message I received:
> > A time-out occurred while communicating with the server. Account:
> > 'pop.viewmark.com', Server: '216.38.205.239', Protocol: POP3, Port: 110,
> > Secure(SSL): No, Error Number: 0x800CCC19.
> > The log does not show that it tried to communicate.
>
> Try to record an approximate timestamp for these diagnostics
> so we can see how this message relates to the rest of the log.
> (It may also be useful for you to keep a log of these with timestamps
> to present to your ISP when you think that you have sufficient evidence
> to toss the ball their way.) Also tell us how long your timeout is set
to
> for each server (Properties, Advanced tab)
>
>
> In any case I think that I have a similar intermittent problem.
> Also on XPsp1. I reported it to my ISP and they claimed that it was
> a "known problem" with the XP firewall. I disabled the XP firewall
> and didn't notice sufficient change to justify leaving it disabled.
>
> I deal with the problem by having the server timeout as quickly as
possible
> (30 seconds). That allows me to either retry if I want or more usually
> just Stop the operation and retry manually later. Since I usually
combine
> connecting with sending and receiving my speculation would be that
> the timeout could be associated with the link not being up completely.
> I don't think it ever happens when I retry manually after the link is up.
>
> It isn't enough of an annoyance for me to bother diagnosing it further
> but if I was going to investigate it I would use netcap instead of OE's
log.
> As you have observed the latter doesn't record failed connection attempts.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
> > My POP.viewmark account is configured to be the first one connected too.
> > My outlook express is configured to check two accounts.
> ...
>
>
>
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