Re: Please do something about OE!!
From: PA Bear (PABear_at_mvps.org)
Date: 03/19/04
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Date: Fri, 19 Mar 2004 00:15:52 -0500
2 possible fixes (besides uninstalling Norton [whatever]):
- Eliminate any "delete from server" Message Rules (or change the rule to
just "delete")
- Go to your online Comcast mailpage and move all inbox messages to another
folder, eliminate the troublesome one causing the problem, then move
messages back to inbox.
-- ~PA Bear Paul wrote: > I have the exact same problem with Comcast email that everyone else is > describing herein (and in other places in this ng). > > I've since tried the two suggestions- I've turned off NAV's email > scanning. Still no download of (SPAM) messages and the halting of > downloading messages (personal email messages actually get through to me > until the listing encounters one of the SPAM emails- and then, it's only > specific types of SPAM). > > I've tried the second method- setting the SSL in the advanced tab and > setting the correct ports. Still no dice. > > I then tried both methods simultaneously- still no joy. > > In between each of these "tests" I rebooted the computer- so as to clear > any cache crap. > > So, here we are- the two recommended fixes don't work for me at all. > > Here's the typical message I get: > > Your server has unexpectedly terminated the connection. Possible causes > for this include server problems, network problems, or a long period of > inactivity. Account: 'xxxxxxxx', Server: 'mail.comcast.net', Protocol: > POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F > > Note- I've xxx'd out my account name (wouldn't you?) for this example and > also, this proves that I tested the SSL method- which failed. > > About the ONLY choice I see is the clunky workaround offered up by > Comcast- go in and delete the SPAM via the web then download to OE (btw- > regular Outlook works the same way) all of my real email. > > One interesting note- part of me thinks that this is actually the result > of a modification that Symantec has made to their NAV2004 software in a > recent update. I've noticed that everyone with this problem seems to be > running NAV (or some other AV software). I have one other computer in > the house that does NOT have NAV (or any other AV program) installed- > it's able to download all of my emails perfectly (including the SPAM > crap). > > So, either my AV software (even when deactivated!) is to blame or > something in changes made at Comcast's server is incompatible with > NAV2004 (again, even if deactivated). > > I suppose a true test here would be to uninstall NAV2004 altogether > (gulp!) and see if I can then download my emails again? If it still > balks at downloading my entire list (SPAM and all) with NAV2004 > completely removed from my system- this would be a clear indicator that > NAV is not to blame (well, duh). > > My greatest fear here is that I bought NAV directly from Symantec online > and downloaded it to my computer- I can't remember how it's re-installed > again! :) (I know, it must have a reinstall app somewhere on my system) > > > "Michael" <infomike@comcast.net> wrote in message > news:u%235wJv7CEHA.1588@tk2msftngp13.phx.gbl... >> I have noticed other posts about this subject and can't believe that no >> one has figured out the answer. Microsoft? Are you there? >> >> OE will not download certain kinds of spam. The kind that it seems to >> reject is the type that compresses hundreds of random words in a small >> section at the bottom of the message. Since I get several of these each >> day, they will block all of my mail from coming in until I delete them >> by using a web client. >> >> It is not a corrupt mailbox, because we have multiple users having the >> same problem. >> >> What is causing this and what can be done about it? I am tired of >> having to log into my ISPs web site to get my mail.
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