Re: OE6 does not connect with pop3 server
From: Jim Pickering (jimp_at_mvps.invalid)
Date: 03/18/04
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Date: Thu, 18 Mar 2004 10:49:05 -0800
All that I can suggest when you encounter the problem the next time, would
be to telnet to the mail server involved. It's possible it's a server
glitch since I'm not familiar with POP.viewmark at all.
Try using Telnet to check your Inbox at the server:
Go to start/run and type the following:
telnet {pop3 server name} 110 - hit enter, don't type the brackets.
user {your username} - hit enter
pass {your password} - hit enter
There are various commands available:
list (will return all messages)
retr (whatever number will retrieve that message)
dele (+ number will delete that number message)
-- Jim Pickering, MVP-Outlook Express Please reply only to newsgroup. "Brian Summers" <tinman_63@earthlink.net> wrote in message news:eQcX3GRDEHA.3748@TK2MSFTNGP11.phx.gbl... > Jim, > Thanks for the info but, this is an intermittent problem, has never > occurred > while sending, and has never occurred while receiving from anybody else > other than POP.viewmark. Does this still sound like corrupted software > within Norton's? > Thanks, > Brian > > "Jim Pickering" <jimp@mvps.invalid> wrote in message > news:uD0lpyQDEHA.1544@TK2MSFTNGP09.phx.gbl... >> 834365 - You receive a “Connection Error: 0x800ccc19 – The connection to > the >> Server times out” error message when you send or receive e-mail.: >> http://support.microsoft.com/default.aspx?scid=kb;EN-US;834365 >> >> Although the article above discusses problems using McAffee, it applies >> as >> well to other antivirus/firewall products. If you uninstall the product > for >> testing purposes and all works well, then you've identitified the problem >> area and need to contact the vendor of your antivirus/firewall product >> for >> assistance. >> -- >> Jim Pickering, MVP-Outlook Express >> Please reply only to newsgroup. >> >> >> >> "Brian Summers" <tinman_63@earthlink.net> wrote in message >> news:ejWg8kQDEHA.2800@tk2msftngp13.phx.gbl... >> > Ok this really getting on my nerves. OE is set to check in every 10 >> > minutes. >> > Here is a copy of my log that shows it connected on its own > automatically: >> > POP3: 08:27:19 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready >> > <3771.1079623637@falcon> >> > POP3: 08:27:19 [tx] USER tinman_63@earthlink.net >> > POP3: 08:27:19 [rx] +OK >> > POP3: 08:27:19 [tx] PASS ******** >> > POP3: 08:27:19 [rx] +OK tinman_63 has 0 messages (0 octets). >> > POP3: 08:27:19 [tx] STAT >> > POP3: 08:27:19 [rx] +OK 0 0 >> > POP3: 08:27:19 [tx] QUIT >> > POP3: 08:27:20 [rx] +OK >> > POP3: 08:46:07 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready >> > <7634.1079624766@falcon> >> > POP3: 08:46:07 [tx] USER tinman_63@earthlink.net >> > POP3: 08:46:08 [rx] +OK >> > POP3: 08:46:08 [tx] PASS ******** >> > POP3: 08:46:08 [rx] +OK tinman_63 has 0 messages (0 octets). >> > POP3: 08:46:08 [tx] STAT >> > POP3: 08:46:08 [rx] +OK 0 0 >> > POP3: 08:46:08 [tx] QUIT >> > POP3: 08:46:08 [rx] +OK >> > POP3: 08:56:10 [rx] +OK Qpopper (version 4.0.4) at vmbsd09.viewmark.com >> > starting. <8049.1079625369@vmbsd09.viewmark.com> >> > POP3: 08:56:10 [tx] USER bsummers >> > POP3: 08:56:10 [rx] +OK Password required for bsummers. >> > POP3: 08:56:10 [tx] PASS ********* >> > POP3: 08:56:10 [rx] +OK bsummers has 5 visible messages (0 hidden) in >> > 88258 >> > octets. >> > POP3: 08:56:10 [tx] STAT >> > POP3: 08:56:11 [rx] +OK 5 88258 >> > POP3: 08:56:11 [tx] LIST >> > POP3: 08:56:11 [rx] +OK 5 visible messages (88258 octets) >> > POP3: 08:56:11 [rx] 1 10815 >> > POP3: 08:56:11 [rx] 2 1166 >> > POP3: 08:56:11 [rx] 3 52512 >> > POP3: 08:56:11 [rx] 4 5417 >> > POP3: 08:56:11 [rx] 5 18348 >> > POP3: 08:56:11 [rx] . >> > POP3: 08:56:11 [tx] RETR 1 >> > POP3: 08:56:12 [rx] +OK 10815 octets >> > POP3: 08:56:14 [tx] RETR 2 >> > POP3: 08:56:14 [rx] +OK 1166 octets >> > POP3: 08:56:15 [tx] RETR 3 >> > POP3: 08:56:15 [rx] +OK 52512 octets >> > POP3: 08:56:30 [tx] RETR 4 >> > POP3: 08:56:30 [rx] +OK 5417 octets >> > POP3: 08:56:31 [tx] RETR 5 >> > POP3: 08:56:31 [rx] +OK 18348 octets >> > POP3: 08:56:38 [tx] DELE 1 >> > POP3: 08:56:38 [rx] +OK Message 1 has been deleted. >> > POP3: 08:56:38 [tx] DELE 2 >> > POP3: 08:56:38 [rx] +OK Message 2 has been deleted. >> > POP3: 08:56:38 [tx] DELE 3 >> > POP3: 08:56:38 [rx] +OK Message 3 has been deleted. >> > POP3: 08:56:38 [tx] DELE 4 >> > POP3: 08:56:39 [rx] +OK Message 4 has been deleted. >> > POP3: 08:56:39 [tx] DELE 5 >> > POP3: 08:56:39 [rx] +OK Message 5 has been deleted. >> > POP3: 08:56:39 [tx] QUIT >> > POP3: 08:56:39 [rx] +OK Pop server at vmbsd09.viewmark.com signing off. >> > POP3: 08:56:39 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready >> > <17438.1079625398@falcon> >> > POP3: 08:56:39 [tx] USER tinman_63@earthlink.net >> > POP3: 08:56:40 [rx] +OK >> > POP3: 08:56:40 [tx] PASS ******** >> > POP3: 08:56:40 [rx] +OK tinman_63 has 0 messages (0 octets). >> > POP3: 08:56:40 [tx] STAT >> > POP3: 08:56:40 [rx] +OK 0 0 >> > POP3: 08:56:40 [tx] QUIT >> > POP3: 08:56:42 [rx] +OK >> > Also, I didn't delete any messages at 8:56 I may have deleted some >> > newsgroups though. >> > Brian >> > >> > "Brian Summers" <tinman_63@earthlink.net> wrote in message >> > news:OgOdy5PDEHA.624@TK2MSFTNGP10.phx.gbl... >> >> PA Bear, >> >> As usual it worked all day yesterday but, today it failed. Here is the >> > error >> >> message I received: >> >> A time-out occurred while communicating with the server. Account: >> >> 'pop.viewmark.com', Server: '216.38.205.239', Protocol: POP3, Port: > 110, >> >> Secure(SSL): No, Error Number: 0x800CCC19. >> >> The log does not show that it tried to communicate. My POP.viewmark >> > account >> >> is configured to be the first one connected too. My outlook express is >> >> configured to check two accounts. >> >> >> >> Outlook Express 6.00.2800.1158 >> >> POP3 Log started at 03/18/2004 07:59:52 >> >> POP3: 08:03:23 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready >> >> <4021.1079622201@falcon> >> >> POP3: 08:03:23 [tx] USER tinman_63@earthlink.net >> >> POP3: 08:03:23 [rx] +OK >> >> POP3: 08:03:23 [tx] PASS ******** >> >> POP3: 08:03:23 [rx] +OK tinman_63 has 0 messages (0 octets). >> >> POP3: 08:03:23 [tx] STAT >> >> POP3: 08:03:23 [rx] +OK 0 0 >> >> POP3: 08:03:23 [tx] QUIT >> >> POP3: 08:03:23 [rx] +OK >> >> >> >> The second attempt I shut off Norton's scan incoming emails and > received >> >> this error message: >> >> A time-out occurred while communicating with the server. Account: >> >> 'pop.viewmark.com', Server: '216.38.205.239', Protocol: POP3, Port: > 110, >> >> Secure(SSL): No, Error Number: 0x800CCC19. >> >> The log shows this: >> >> POP3: 08:15:36 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready >> >> <22651.1079622935@falcon> >> >> POP3: 08:15:36 [tx] USER tinman_63@earthlink.net >> >> POP3: 08:15:36 [rx] +OK >> >> POP3: 08:15:36 [tx] PASS ******** >> >> POP3: 08:15:37 [rx] +OK tinman_63 has 0 messages (0 octets). >> >> POP3: 08:15:37 [tx] STAT >> >> POP3: 08:15:37 [rx] +OK 0 0 >> >> POP3: 08:15:37 [tx] QUIT >> >> POP3: 08:15:37 [rx] +OK >> >> >> >> Here is an example of yesterdays connection that was successful: >> >> Outlook Express 6.00.2800.1158 >> >> POP3 Log started at 03/17/2004 17:15:49 >> >> POP3: 17:15:54 [rx] +OK Qpopper (version 4.0.4) at >> >> vmbsd09.viewmark.com >> >> starting. <21997.1079568951@vmbsd09.viewmark.com> >> >> POP3: 17:15:54 [tx] USER bsummers >> >> POP3: 17:15:54 [rx] +OK Password required for bsummers. >> >> POP3: 17:15:54 [tx] PASS ********* >> >> POP3: 17:15:55 [rx] +OK bsummers has 1 visible message (0 hidden) in > 6264 >> >> octets. >> >> POP3: 17:15:55 [tx] STAT >> >> POP3: 17:15:55 [rx] +OK 1 6264 >> >> POP3: 17:15:55 [tx] LIST >> >> POP3: 17:15:55 [rx] +OK 1 visible messages (6264 octets) >> >> POP3: 17:15:55 [rx] 1 6264 >> >> POP3: 17:15:55 [rx] . >> >> POP3: 17:15:55 [tx] RETR 1 >> >> POP3: 17:15:55 [rx] +OK 6264 octets >> >> POP3: 17:16:05 [tx] DELE 1 >> >> POP3: 17:16:06 [rx] +OK Message 1 has been deleted. >> >> POP3: 17:16:06 [tx] QUIT >> >> POP3: 17:16:06 [rx] +OK Pop server at vmbsd09.viewmark.com signing >> >> off. >> >> POP3: 17:16:08 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready >> >> <2485.1079568967@albatross.mail.pas.earthlink.net> >> >> POP3: 17:16:08 [tx] USER tinman_63@earthlink.net >> >> POP3: 17:16:09 [rx] +OK >> >> POP3: 17:16:09 [tx] PASS ******** >> >> POP3: 17:16:09 [rx] +OK tinman_63 has 0 messages (0 octets). >> >> POP3: 17:16:09 [tx] STAT >> >> POP3: 17:16:09 [rx] +OK 0 0 >> >> POP3: 17:16:09 [tx] QUIT >> >> POP3: 17:16:09 [rx] +OK >> >> >> >> The third attempt, I disabled Norton Internet Security, disabled Scan >> >> Incoming Emails, and it did not connect. >> >> Error message: >> >> A time-out occurred while communicating with the server. Account: >> >> 'pop.viewmark.com', Server: '216.38.205.239', Protocol: POP3, Port: > 110, >> >> Secure(SSL): No, Error Number: 0x800CCC19 >> >> Log file: >> >> POP3: 08:27:19 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready >> >> <3771.1079623637@falcon> >> >> POP3: 08:27:19 [tx] USER tinman_63@earthlink.net >> >> POP3: 08:27:19 [rx] +OK >> >> POP3: 08:27:19 [tx] PASS ******** >> >> POP3: 08:27:19 [rx] +OK tinman_63 has 0 messages (0 octets). >> >> POP3: 08:27:19 [tx] STAT >> >> POP3: 08:27:19 [rx] +OK 0 0 >> >> POP3: 08:27:19 [tx] QUIT >> >> POP3: 08:27:20 [rx] +OK >> >> >> >> Thanks for your help, >> >> Brian >> >> >> >> >> >> "PA Bear" <PABear@mvps.org> wrote in message >> >> news:OM56d15CEHA.3408@tk2msftngp13.phx.gbl... >> >> > The results indicate you're up-to-date with IE & OE patches. >> >> > >> >> > Any error messages? >> >> > >> >> > Have you tried disabling NAV's Email Protection? >> >> > >> >> > Enable POP3 Troubleshooter (Tools>Options>Maintenance>Mail) and post >> > your >> >> > log here (not too long, please). >> >> > >> >> > Can you telnet successfully to the POP3 server >> >> > (http://pages.prodigy.net/michael_santovec/pop3telnet.htm)? >> >> > >> >> > Any problem Sending mail? >> >> > >> >> > Is the account correctly configured >> >> > >> >> >> > > (http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/ >> >> > oe_6.0/8410.psc.html) and have you always had this problem reaching > the >> >> > Earthlink POP3 server? >> >> > -- >> >> > HTH - Please Reply to This Thread >> >> > >> >> > ~Robear Dyer (PA Bear) >> >> > MS MVP-Windows (IE/OE), AH-VSOP >> >> > >> >> > AumHa Forums >> >> > http://forum.mvps.org/ >> >> > >> >> > Protect Your PC >> >> > http://www.microsoft.com/security/protect >> >> > >> >> > Brian Summers wrote: >> >> > > PA Bear, >> >> > > I saw your response to LA's problem. I am having the same or > similar >> >> > > problem. OE6 will not always connect to my pop3 email account. >> > Sometimes >> >> > > it connects, sometimes it does not. It tells me that I have timed > out >> >> > > with my pop3 server on port 110. I have increased my time out >> >> > > settings >> >> > > and this does not solve my problem. I have also disabled my > firewall >> >> with >> >> > > no effect. In checking my connections folder within NIS, it shows >> >> > > that >> >> > > when the connection fails there are zero bytes of information >> >> > > being >> > sent >> >> > > or received. I have contacted my email server and they are just as >> >> > > bewildered. Once OE6 makes the connection, I can go most of the >> >> > > day >> >> > > without any other errors. I am running Windows XP with Norton >> >> > > Internet >> >> > > Security 2004. This intermittent problem just started last week. I > am >> >> not >> >> > > aware of any changes unless an automatic update took place. Here > are >> > the >> >> > > java script results:;SP1;Q330994;Q824145;Q832894;. >> >> > > Thanks for your help, >> >> > > Brian >> >> > >> >> >> >> >> > >> > >> > >
- Next message: Jim Pickering: "Re: Yet Another OE Slow Starter"
- Previous message: John Blaustein: "Re: Exporting ALL contacts to another database"
- In reply to: Brian Summers: "Re: OE6 does not connect with pop3 server"
- Next in thread: Frank Saunders, MS-MVP IE/OE: "Re: OE6 does not connect with pop3 server"
- Messages sorted by: [ date ] [ thread ]
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