Re: OE6 does not connect with pop3 server

From: Jim Pickering (jimp_at_mvps.invalid)
Date: 03/18/04

Next message: Frank Saunders, MS-MVP IE/OE: "Re: Hidden address entries"
Previous message: SomewhatAnonymous: "Re: OE6 hangs, Win-ME & XP"
In reply to: Brian Summers: "Re: OE6 does not connect with pop3 server"
Next in thread: Brian Summers: "Re: OE6 does not connect with pop3 server"
Reply: Brian Summers: "Re: OE6 does not connect with pop3 server"
Messages sorted by: [ date ] [ thread ]

Date: Thu, 18 Mar 2004 09:15:45 -0800

834365 - You receive a “Connection Error: 0x800ccc19 – The connection to the
Server times out” error message when you send or receive e-mail.:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;834365

Although the article above discusses problems using McAffee, it applies as
well to other antivirus/firewall products. If you uninstall the product for
testing purposes and all works well, then you've identitified the problem
area and need to contact the vendor of your antivirus/firewall product for
assistance.

-- 
Jim Pickering, MVP-Outlook Express
Please reply only to newsgroup.
"Brian Summers" <tinman_63@earthlink.net> wrote in message 
news:ejWg8kQDEHA.2800@tk2msftngp13.phx.gbl...
> Ok this really getting on my nerves. OE is set to check in every 10 
> minutes.
> Here is a copy of my log that shows it connected on its own automatically:
> POP3: 08:27:19 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready
> <3771.1079623637@falcon>
> POP3: 08:27:19 [tx] USER tinman_63@earthlink.net
> POP3: 08:27:19 [rx] +OK
> POP3: 08:27:19 [tx] PASS ********
> POP3: 08:27:19 [rx] +OK tinman_63 has 0 messages (0 octets).
> POP3: 08:27:19 [tx] STAT
> POP3: 08:27:19 [rx] +OK 0 0
> POP3: 08:27:19 [tx] QUIT
> POP3: 08:27:20 [rx] +OK
> POP3: 08:46:07 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready
> <7634.1079624766@falcon>
> POP3: 08:46:07 [tx] USER tinman_63@earthlink.net
> POP3: 08:46:08 [rx] +OK
> POP3: 08:46:08 [tx] PASS ********
> POP3: 08:46:08 [rx] +OK tinman_63 has 0 messages (0 octets).
> POP3: 08:46:08 [tx] STAT
> POP3: 08:46:08 [rx] +OK 0 0
> POP3: 08:46:08 [tx] QUIT
> POP3: 08:46:08 [rx] +OK
> POP3: 08:56:10 [rx] +OK Qpopper (version 4.0.4) at vmbsd09.viewmark.com
> starting.  <8049.1079625369@vmbsd09.viewmark.com>
> POP3: 08:56:10 [tx] USER bsummers
> POP3: 08:56:10 [rx] +OK Password required for bsummers.
> POP3: 08:56:10 [tx] PASS *********
> POP3: 08:56:10 [rx] +OK bsummers has 5 visible messages (0 hidden) in 
> 88258
> octets.
> POP3: 08:56:10 [tx] STAT
> POP3: 08:56:11 [rx] +OK 5 88258
> POP3: 08:56:11 [tx] LIST
> POP3: 08:56:11 [rx] +OK 5 visible messages (88258 octets)
> POP3: 08:56:11 [rx] 1 10815
> POP3: 08:56:11 [rx] 2 1166
> POP3: 08:56:11 [rx] 3 52512
> POP3: 08:56:11 [rx] 4 5417
> POP3: 08:56:11 [rx] 5 18348
> POP3: 08:56:11 [rx] .
> POP3: 08:56:11 [tx] RETR 1
> POP3: 08:56:12 [rx] +OK 10815 octets
> POP3: 08:56:14 [tx] RETR 2
> POP3: 08:56:14 [rx] +OK 1166 octets
> POP3: 08:56:15 [tx] RETR 3
> POP3: 08:56:15 [rx] +OK 52512 octets
> POP3: 08:56:30 [tx] RETR 4
> POP3: 08:56:30 [rx] +OK 5417 octets
> POP3: 08:56:31 [tx] RETR 5
> POP3: 08:56:31 [rx] +OK 18348 octets
> POP3: 08:56:38 [tx] DELE 1
> POP3: 08:56:38 [rx] +OK Message 1 has been deleted.
> POP3: 08:56:38 [tx] DELE 2
> POP3: 08:56:38 [rx] +OK Message 2 has been deleted.
> POP3: 08:56:38 [tx] DELE 3
> POP3: 08:56:38 [rx] +OK Message 3 has been deleted.
> POP3: 08:56:38 [tx] DELE 4
> POP3: 08:56:39 [rx] +OK Message 4 has been deleted.
> POP3: 08:56:39 [tx] DELE 5
> POP3: 08:56:39 [rx] +OK Message 5 has been deleted.
> POP3: 08:56:39 [tx] QUIT
> POP3: 08:56:39 [rx] +OK Pop server at vmbsd09.viewmark.com signing off.
> POP3: 08:56:39 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready
> <17438.1079625398@falcon>
> POP3: 08:56:39 [tx] USER tinman_63@earthlink.net
> POP3: 08:56:40 [rx] +OK
> POP3: 08:56:40 [tx] PASS ********
> POP3: 08:56:40 [rx] +OK tinman_63 has 0 messages (0 octets).
> POP3: 08:56:40 [tx] STAT
> POP3: 08:56:40 [rx] +OK 0 0
> POP3: 08:56:40 [tx] QUIT
> POP3: 08:56:42 [rx] +OK
> Also, I didn't delete any messages at 8:56 I may have deleted some
> newsgroups though.
> Brian
>
> "Brian Summers" <tinman_63@earthlink.net> wrote in message
> news:OgOdy5PDEHA.624@TK2MSFTNGP10.phx.gbl...
>> PA Bear,
>> As usual it worked all day yesterday but, today it failed. Here is the
> error
>> message I received:
>> A time-out occurred while communicating with the server. Account:
>> 'pop.viewmark.com', Server: '216.38.205.239', Protocol: POP3, Port: 110,
>> Secure(SSL): No, Error Number: 0x800CCC19.
>> The log does not show that it tried to communicate. My POP.viewmark
> account
>> is configured to be the first one connected too. My outlook express is
>> configured to check two accounts.
>>
>> Outlook Express 6.00.2800.1158
>> POP3 Log started at 03/18/2004 07:59:52
>> POP3: 08:03:23 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready
>> <4021.1079622201@falcon>
>> POP3: 08:03:23 [tx] USER tinman_63@earthlink.net
>> POP3: 08:03:23 [rx] +OK
>> POP3: 08:03:23 [tx] PASS ********
>> POP3: 08:03:23 [rx] +OK tinman_63 has 0 messages (0 octets).
>> POP3: 08:03:23 [tx] STAT
>> POP3: 08:03:23 [rx] +OK 0 0
>> POP3: 08:03:23 [tx] QUIT
>> POP3: 08:03:23 [rx] +OK
>>
>> The second attempt I shut off Norton's scan incoming emails and received
>> this error message:
>> A time-out occurred while communicating with the server. Account:
>> 'pop.viewmark.com', Server: '216.38.205.239', Protocol: POP3, Port: 110,
>> Secure(SSL): No, Error Number: 0x800CCC19.
>> The log shows this:
>> POP3: 08:15:36 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready
>> <22651.1079622935@falcon>
>> POP3: 08:15:36 [tx] USER tinman_63@earthlink.net
>> POP3: 08:15:36 [rx] +OK
>> POP3: 08:15:36 [tx] PASS ********
>> POP3: 08:15:37 [rx] +OK tinman_63 has 0 messages (0 octets).
>> POP3: 08:15:37 [tx] STAT
>> POP3: 08:15:37 [rx] +OK 0 0
>> POP3: 08:15:37 [tx] QUIT
>> POP3: 08:15:37 [rx] +OK
>>
>> Here is an example of yesterdays connection that was successful:
>> Outlook Express 6.00.2800.1158
>> POP3 Log started at 03/17/2004 17:15:49
>> POP3: 17:15:54 [rx] +OK Qpopper (version 4.0.4) at vmbsd09.viewmark.com
>> starting.  <21997.1079568951@vmbsd09.viewmark.com>
>> POP3: 17:15:54 [tx] USER bsummers
>> POP3: 17:15:54 [rx] +OK Password required for bsummers.
>> POP3: 17:15:54 [tx] PASS *********
>> POP3: 17:15:55 [rx] +OK bsummers has 1 visible message (0 hidden) in 6264
>> octets.
>> POP3: 17:15:55 [tx] STAT
>> POP3: 17:15:55 [rx] +OK 1 6264
>> POP3: 17:15:55 [tx] LIST
>> POP3: 17:15:55 [rx] +OK 1 visible messages (6264 octets)
>> POP3: 17:15:55 [rx] 1 6264
>> POP3: 17:15:55 [rx] .
>> POP3: 17:15:55 [tx] RETR 1
>> POP3: 17:15:55 [rx] +OK 6264 octets
>> POP3: 17:16:05 [tx] DELE 1
>> POP3: 17:16:06 [rx] +OK Message 1 has been deleted.
>> POP3: 17:16:06 [tx] QUIT
>> POP3: 17:16:06 [rx] +OK Pop server at vmbsd09.viewmark.com signing off.
>> POP3: 17:16:08 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready
>> <2485.1079568967@albatross.mail.pas.earthlink.net>
>> POP3: 17:16:08 [tx] USER tinman_63@earthlink.net
>> POP3: 17:16:09 [rx] +OK
>> POP3: 17:16:09 [tx] PASS ********
>> POP3: 17:16:09 [rx] +OK tinman_63 has 0 messages (0 octets).
>> POP3: 17:16:09 [tx] STAT
>> POP3: 17:16:09 [rx] +OK 0 0
>> POP3: 17:16:09 [tx] QUIT
>> POP3: 17:16:09 [rx] +OK
>>
>> The third attempt, I disabled Norton Internet Security, disabled Scan
>> Incoming Emails, and it did not connect.
>> Error message:
>> A time-out occurred while communicating with the server. Account:
>> 'pop.viewmark.com', Server: '216.38.205.239', Protocol: POP3, Port: 110,
>> Secure(SSL): No, Error Number: 0x800CCC19
>> Log file:
>> POP3: 08:27:19 [rx] +OK NGPopper vEL_5_7 at earthlink.net ready
>> <3771.1079623637@falcon>
>> POP3: 08:27:19 [tx] USER tinman_63@earthlink.net
>> POP3: 08:27:19 [rx] +OK
>> POP3: 08:27:19 [tx] PASS ********
>> POP3: 08:27:19 [rx] +OK tinman_63 has 0 messages (0 octets).
>> POP3: 08:27:19 [tx] STAT
>> POP3: 08:27:19 [rx] +OK 0 0
>> POP3: 08:27:19 [tx] QUIT
>> POP3: 08:27:20 [rx] +OK
>>
>> Thanks for your help,
>> Brian
>>
>>
>> "PA Bear" <PABear@mvps.org> wrote in message
>> news:OM56d15CEHA.3408@tk2msftngp13.phx.gbl...
>> > The results indicate you're up-to-date with IE & OE patches.
>> >
>> > Any error messages?
>> >
>> > Have you tried disabling NAV's Email Protection?
>> >
>> > Enable POP3 Troubleshooter (Tools>Options>Maintenance>Mail) and post
> your
>> > log here (not too long, please).
>> >
>> > Can you telnet successfully to the POP3 server
>> > (http://pages.prodigy.net/michael_santovec/pop3telnet.htm)?
>> >
>> > Any problem Sending mail?
>> >
>> > Is the account correctly configured
>> >
>>
> (http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/email/
>> > oe_6.0/8410.psc.html) and have you always had this problem reaching the
>> > Earthlink POP3 server?
>> > -- 
>> > HTH - Please Reply to This Thread
>> >
>> > ~Robear Dyer (PA Bear)
>> > MS MVP-Windows (IE/OE), AH-VSOP
>> >
>> > AumHa Forums
>> > http://forum.mvps.org/
>> >
>> > Protect Your PC
>> > http://www.microsoft.com/security/protect
>> >
>> > Brian Summers wrote:
>> > > PA Bear,
>> > > I saw your response to LA's problem. I am having the same or similar
>> > > problem. OE6 will not always connect to my pop3 email account.
> Sometimes
>> > > it connects, sometimes it does not. It tells me that I have timed out
>> > > with my pop3 server on port 110. I have increased my time out 
>> > > settings
>> > > and this does not solve my problem. I have also disabled my firewall
>> with
>> > > no effect. In checking my connections folder within NIS, it shows 
>> > > that
>> > > when the connection fails there are zero bytes of information being
> sent
>> > > or received. I have contacted my email server and they are just as
>> > > bewildered. Once OE6 makes the connection, I can go most of the day
>> > > without any other errors. I am running Windows XP with Norton 
>> > > Internet
>> > > Security 2004. This intermittent problem just started last week. I am
>> not
>> > > aware of any changes unless an automatic update took place. Here are
> the
>> > > java script results:;SP1;Q330994;Q824145;Q832894;.
>> > > Thanks for your help,
>> > > Brian
>> >
>>
>>
>
>

Next message: Frank Saunders, MS-MVP IE/OE: "Re: Hidden address entries"
Previous message: SomewhatAnonymous: "Re: OE6 hangs, Win-ME & XP"
In reply to: Brian Summers: "Re: OE6 does not connect with pop3 server"
Next in thread: Brian Summers: "Re: OE6 does not connect with pop3 server"
Reply: Brian Summers: "Re: OE6 does not connect with pop3 server"
Messages sorted by: [ date ] [ thread ]

Relevant Pages

Re: Cant send emails HELP!!!
... > Secondly, if AVG is installed using the default install, its mail checking ... > restart Windows Mail and recreate the account. ... > error message, right-click on it, copy, then paste it into a reply here. ... have entered the server name correctly. ...
(microsoft.public.windows.vista.mail)
Re: This keeps popping up when I open Windows Mail....
... Then click on Digital IDs. ... If no improvement, delete that mail account, restart Windows Mail, ... now i get the error message, if i delete the acct and just use the1princess ... the server you are connected to is using a security certificate that could ...
(microsoft.public.windows.vista.mail)
Re: outlook express 6
... With the error message that you are getting it would not have worked ... Either of those can mess with your mail account settings. ... This one says that your account is Not correctly set up in in Outlook ... The server name would not be simply POP3. ...
(microsoft.public.windows.inetexplorer.ie6_outlookexpress)
Re: Set up on Mail not working
... Go to Tools, Accounts, select that mail account, Properties, Servers. ... Account: 'Windows Mail ', Server: 'pop.gmail.com', Protocol: ... Secure: Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18 ... right-click on your error message, copy, then paste it into a reply ...
(microsoft.public.windows.vista.mail)
Re: OE 6 , Takes ages to connect.
... Select the account. ... Click the Connection tab. ... DNS Server and Alternate DNS Server: ... > Error Message: ...
(microsoft.public.windows.inetexplorer.ie6_outlookexpress)