Re: Can't receive email

From: Frank Saunders, MS-MVP (franksaunders_at_mvps.org)
Date: 03/17/04 

Date: Tue, 16 Mar 2004 21:02:22 -0600

"JC Home" <jc@noreply.invalid> wrote in message
news:erMPqu7CEHA.2824@TK2MSFTNGP12.phx.gbl
>> Do you get any error messages?
>> Hint: if there is a yellow triangle on the status bar, double click
>> it.
>
> I only get the following:
> Your server has unexpectedly terminated the connection. Possible
> causes for this include server problems, network problems, or a long
> period of inactivity. Account: 'jeffcia.mail.comcast.net (1)', Server:
> 'mail.comcast.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error
> Number: 0x800CCC0F
>
>> "JC Home" <jc@noreply.invalid> wrote in message
>> news:%23zlLDSgCEHA.1812@TK2MSFTNGP12.phx.gbl
>>> Hi all,
>>>
>>> lately I have not been able to receive email via OE, but I can if I
>>> go to the web-based client. Is there a fix for this? If I go and
>>> delete the spam, then OE will receive email.
>>>
>>> Thanks
>>
>> Do you get any error messages?
>> Hint: if there is a yellow triangle on the status bar, double click
>> it.
>>
>> --
>> Frank Saunders, MS-MVP, IE/OE
>> Please respond in Newsgroup. Do not send email
>> http://www.fjsmjs.com
>> Protect your PC
>> http://www.microsoft.com/security/protect/

Turn off email scanning in your anti-virus. It provides no added protection
anyway.

Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
(talks about Norton AntiVirus but applies to McAfee and others, too)
http://support.microsoft.com/?kbid=813514

Here's what Norton has to say: From
http://service1.symantec.com/SUPPORT/nav.nsf/df0a595864594c86852567ac0063608c/65434372961d321d8825687f000003f8?OpenDocument&src=tr&Highlight=0,email,protection

Disabling email protection does not leave you vulnerable to viruses and
malicious software in email. It is a separate layer of protection in
addition to Auto-Protect. Auto-Protect scans any incoming files, including
email, as they are saved to your hard drive. As long as you keep your virus
definitions up to date with LiveUpdate, and keep Auto-Protect enabled and
set to scan files as they are created or downloaded, your system is fully
protected.

Also, a lot of people have been having problems with Comcast. 

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup.  Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

Relevant Pages

  • Re: outlook express password problem
    ... > Your server has unexpectedly terminated the connection. ... Email scanning slows down Sending and Receiving, ... make sure that Auto-Protect is providing the maximum protection, ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: mail comes in to OE but wont SEND
    ... Have you disabled email scanning by your anti-virus application? ... Your server has unexpectedly terminated the connection. ... Troubleshooting error messages that you receive when you are using OL and OE ... To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. ...
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    ... Please enter your user name and password for the following server. ... Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. ... To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
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    ... Please verify that you have entered the server name correctly. ... Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. ... To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
  • Re: Receiving emails
    ... Possible causes for this include server problems, network problems, or a long period of inactivity. ... Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. ... To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." ...
    (microsoft.public.windows.inetexplorer.ie6_outlookexpress)
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