Re: OE6 won't open
From: Kuay Tim (TimJohn_at_msn.com)
Date: 03/09/04
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Date: Mon, 8 Mar 2004 17:43:52 -0800
There could be a damaged DBX file. The problem could be caused by the use of
a 3rd-party app such as anti-virus message scan or other protection
software. If this is the case the problem could quickly recur. Sometimes an
error number will help pinpoint the damaged folder/file.
This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is probably Outbox.dbx, Inbox.dbx, or Sent Items.dbx.
RESOLUTION
To resolve this behavior, remove the damaged .dbx file:
1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Outbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Outbox.old.
Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder.
Restart Outlook Express.
If you still receive the error message, repeat these steps to rename or
delete the Sent Items.dbx file and the Inbox.dbx file.
-- Tim K. aka Kuay Tim MVP - (IE/OE) Lynnwood, WA * "kdpickard" <anonymous@discussions.microsoft.com> wrote in message news:0da501c40572$79911b60$3501280a@phx.gbl... > I am getting an MSIMN error message and OE 6 won't open. > It just immediately shuts down. Any ideas?
- Next message: Michael Jennings: "Re: OE Won't Open"
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