Re: OE Hangs, doesn't download messages

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Betty (anonymous_at_discussions.microsoft.com)
Date: 03/03/04 

Date: Wed, 3 Mar 2004 14:47:18 -0800

I tried your suggestion of disabling McAfee. Doesn't
make any difference. Thanks anyway. I'll keep
researching.
>-----Original Message-----
>
>"Betty" <betty@discussions.microsoft.com> wrote in
message
>news:62a801c4012a$14115170$a501280a@phx.gbl...
>> Experiencing an intermittent problem with OE. About
every
>> 7-10 days, OE will not download mail, just hangs.
Click
>> on "send and receive," message 1 downloads and window
>> indicates "receiving message 2 of XX messages" and
hangs
>> at this point. Try again later and message 1 is
received
>> again. This first message will download as many times
as
>> I click on send and receive. This behavior lasts
>> overnight or as along as a day, then it goes away and
all
>> is fine again for another 7-10 days. Have deleted and
>> reconfigured mail accounts. Have checked with my
>> broadband provider who has run tests remotely and says
>> everything is fine on their end and suggested I do a
>> system restore. Sometimes this cures it, sometimes it
>> doesn't. "Leave copy of message on server" is not
checked
>> in options.
>
>Since it clears itself up, not sure what's causing it
(maybe someone else
>will know).
>
>However, if your mail server has a web interface (or use
www.mail2web.com)
>you can log into your mailbox on the mail server when
this happens and
>delete the mail that you have already received. At
least that way you won't
>keep getting the same messages over and over.
>
>Received messages are not automatically removed from
your mail server
>mailbox until all messages to be downloaded in that
session have been
>successfully download. That is why when this happens
that you get some
>several times. In most cases the "hanging" is caused by
a message that
>cannot be download for whatever reason (corrupt, too
large, etc.). However,
>you say that by the next day it has cleared itself and
all your mail
>downloads.
>
>Perhaps someone else will have an idea of what is
causing this. Do you have
>antivirus software set to scan your email? You might
try turning that off
>and see if that makes a difference. It's really not
necessary for it to
>scan the email. It'll kick in when it's needed if you
try to open
>something, like an attachment.
>
>
>.
>

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