Re: Help - URL opening problem

Hi,
OK, this sounds like a malware infected machine. Reinstalling IE won't help.
There will be infected files in other directories. Cleanup instructions
later...

These steps may restore internet access in order to download and run
cleaning programs.
* Download Firefox or Mozilla to a CD or USB drive from another computer.
* From IE> Tools> Manage add-ons. Disable non-microsoft add-ons.
* Startup in Safe Mode with Networking.
315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222
* [Winsock repair] Log on as an administrator.
>From Start> Run, type cmd, and then click OK.
At the command prompt, type the following then hit [Enter]
netsh Winsock reset

Download, update and run Ad-aware, Spybot and MS Anti-Spyware (Beta.) These
could be downloaded from another machine.
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Some malware must be removed manually. You may have to register and post a
HijackThis log to one of these forums for additional help. Look for the
proper forum and an "Important- Read This First" message so that you follow
proper procedure.

* HijackThis Quick Start
http://www.tomcoyote.org/hjt/#Top
* HijackThis Tutorial and Download
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42

http://forum.aumha.org/viewforum.php?f=30
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://www.spywarewarrior.com/index.php

Hope this helps,
Don
[MS MVP- IE]

"Orville Noah" <o-noah[at]hotmail.com> wrote in message
news:u7Px8eVJGHA.500@xxxxxxxxxxxxxxxxxxxxxxx
> Hello Don,
>
> Let me explain a little more about this problem. Personally, I keep
> my PCs clean, but this particular problem actually happened to my
> next door neighbors PC, who has couple of kids, and they play
> with PC all days. They are on DSL. My neighbor called me this
> morning and showed me what is happening.
>
> I have tried the following: Just copied the url address to 'Start',
> 'Run' & pasted http://abcnews.go.com then click 'OK'
> to execute, but it would not execute. I tried copying the address
> or just typing the url using keyboard keys, it does not execute.
>
> So you can see it is a real problem. I have tried both of your
> suggestions (1 & 2), but no use.
>
> Is there any easy way to re-install only the Internet Explorer 6 in
> XP Pro? I am trying to avoid the entire re-installing of the XP Pro
> operating system. Thank you for your suggestions.
>
> Orville

> "Don Varnau" <don_04[at]varnau[dot]org> wrote in message
news:O48dqWUJGHA.3064@xxxxxxxxxxxxxxxxxxxxxxx
> > Hi,
> > I'm not sure how you're copying the Favorite/URL, but try these methods.
> >
> > 1. Browse to the favorites folder at C:\Documents and
> > Settings\username\Favorites. Right-click a favorite, drag it to the
desktop
> > or other folder, choose Copy Here.
> >
> > 2. Visit the webpage. Grab (left-click) the IE icon at the left end of
the
> > Address Bar and drag it to the desktop or a folder. Rename the new
shortcut
> > if desired.

> > "Orville Noah" <o_noah[at]hotmail.com> wrote in message
> > news:%23pvpT9TJGHA.3856@xxxxxxxxxxxxxxxxxxxxxxx
> >> I have a very unusual problem with the Internet Explorer 6 (Ver.
> > 6.0.2900......)
> >> On the desktop as I click on the 'Internet Explorer', it opens the home
> > page www.msn.com.
> >> Then I can click on the 'Favorites' and click on other saved web
> > addresses, and the pages
> >> open without any trouble.
> >> Now, here is the problem : If I copy any URL address from the
'Favorites'
> > and paste the
> >> address anywhere on the desktop or any other place on the disk, and
click
> > on it to open,
> >> it does not.
> >>
> >> How do I get rid of this unusual trouble, so that I can open any saved
URL
> > pages directly
> >> without going through the Internet Explorer? Any help will be highly
> > appreciated.

.

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