Re: Connection Works in Safemode but not in normal Windows
- From: Dijait <Dijait@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 1 Dec 2005 21:29:02 -0800
Thank you for responding to my plea. I have worked a fix to connect to the
Internet, but I did not fix the problem. I will try what you have suggested
and let you know. My deselected everything in MSCONFIG except for my DHCP
client. Then I painstakingly selected each service one by one until I found
what was killing the process. Turns out that my Symantec firewall is
infected and was killing the connection. I don't know how to fix that
because nothing seems to be cleaning it. Anyways, I installed another
firewall and am using IE fine now. But I will try your solutions to see if I
can clean that file.
"Don Varnau" wrote:
> Hi,
> The fact that you can connect in Safe Mode means (as you probably know) that
> some program which isn't loading in Safe Mode is causing the problem.
>
> First try...
> If using XP SP2...
> Log on as an administrator.
> From Start> Run type the following, and then press Enter...
> netsh Winsock reset
>
> If not using XP2, try WinsockFix from
> http://www.tacktech.com/display.cfm?ttid=257
>
> Then start a thorough search for malware.
>
> Start by running BHODemon 2.0 from
> http://www.definitivesolutions.com/bhodemon.htm The offender may simply be a
> BHO.
>
> Then you should also download, update and run Ad-aware, Spybot and (if
> running WinXP) MS Anti-Spyware (Beta.)
> See these sites for help:
> Dealing with Unwanted Spyware and Parasites:
> http://mvps.org/winhelp2002/unwanted.htm
> The Parasite Fight http://www.aumha.org/a/quickfix.htm
> Malware Removal and Prevention Overview - CastleCopsWiki:
> http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
> Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
> What you can do about spyware and other unwanted software:
> http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
>
> You may have to register and post a HijackThis log to one of these forums
> for additional help. Look for the proper forum and an "Important- Read This
> First" message so that you follow proper procedure.
>
> * HijackThis Quick Start
> http://www.tomcoyote.org/hjt/#Top
> * HijackThis Tutorial and Download
> http://www.bleepingcomputer.com/forums/index.php?showtutorial=42
>
> http://forum.aumha.org/viewforum.php?f=30
> http://castlecops.com/forums.html
> http://tomcoyote.com/forums/
> http://www.bleepingcomputer.com/forums/
> http://forums.spywareinfo.com/
> http://www.spywarewarrior.com/index.php
> http://forums.maddoktor2.com/index.php
> http://forums.net-integration.net/
> http://www.atribune.org/forums/index.php?showforum=21
>
> Hope this helps,
> Don
> [MS MVP- IE]
>
>
>
> "Dijait" <Dijait[at]discussions.microsoft.com> wrote in message
> news:F08BF19F-6C3C-4E18-BA25-B1EB62C7A126@xxxxxxxxxxxxxxxx
> > I have lost Internet connection. I think that I have or had a virus
> > (w32.Sober) which I've just cleaned off the computer. But the connection
> is
> > still broken. I have Comcast Cable modem (RCA DMS245 Or somthing
> likethat.)
> > The strange thing is that everything is working fine, as if the connection
> > should be good. They see the modem from their office, and they see that
> it's
> > online. We uninstalled the network card and unplugged the ethernet cable
> from
> > the back of the computer. The computer recognized that the cable was
> > unplugged and upon reboot it not only recognized the network card as a new
> > device, but it installed it and identified it when it was complete. We
> turned
> > off all firewalls, virus protection, anti-spy ware, popup blockers and
> > everthing. We checked the IP addressed et al. But nothing is working.
> >
> > I am able to connect in safemode with networking.
> >
> > As you can see, we did everything but there is something wrong. I use
> > Windows XP professional. I also am using Internet Explorer 6. Any help
> > would be appreciated. What in the world??????
> >
>
>
.
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- From: Don Varnau
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