Re: I need help (internet explorer) - me too
From: dood (anonymous_at_discussions.microsoft.com)
Date: 06/29/04
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Date: Tue, 29 Jun 2004 12:22:36 -0700
well, I think I'm having a similar problem.
I'm using WinMe and since last Friday (around the time of
the mystery credit card stealing virus - not necessarily
related but ...?), I also can't start up IE6.
It immediately gives the "needs to close .. sorry for the
inconvenience" box with send/don't send error report.
With the 'restart IE' box checked, this would go on
forever, and I never even get a browser window opened.
Anti-virus & spyware don't find anything, btw. And I
searched for kk32.dll and surf.dat too. No estan.
If chevygirl doesn't have another browser installed I'd
say she's screwed. How can you d/l what you need to
reinstall IE without a working browser? I suppose it's
back to the original system recovery disks first.
Never mind uninstalling all the myriad patches and security
updates....
I just installed Mozilla and it works better than IE for
browsing, but of course doesn't work with Windows update.
at this point I have no motivation to fix IE - I'm just
abandoning it altogether. We'll see when the next major
security problem comes up...
dood
>-----Original Message-----
>First thing I would do is go to to the Microsoft website
and install IE6 SP1
>and see if that goes well. Then run all your security
updates from
>http://windowsupdate.microsoft.com and see if that doesn't
solve your
>problem.
>
>"Chevygirl" <Chevygirl@discussions.microsoft.com> wrote in
message
>news:28F197B6-DA37-4504-900F-A1B975AEF5B0@microsoft.com...
>> i have windows 98, but i do not know what version of the
internet explorer
>i have....but i need help please...
>>
>>
>> when I go into the internet explorer this message comes
up in a gray box.
>It says...Microsoft Internet Explorer has encountered a
problem and needs to
>close. We are sorry for the inconvenience. and at the
bottom it says send
>error report or do not send......what can i do to get rid
of this. Please
>advise.
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