IE6 can't connect.

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

This is happening to a friend.
The problem began about a week ago.
She is the typical retiree user who is just doing email and limited
browsing.
Her start page is AOL and she is using Verizon's DSL.
The OS is XP and auto updates are selected.

What happens. If she goes to log on to start a session when the system
starts searching for AOL (or other sites) the URL in clear text appears just
above the task bar. Then spontaneously the address changes from clear text
to the IP address. The progress indicator freezes and then the canned
message that the page requested cannot be opened and there is the usual
hints about mistyping URLs etc.

On occasion, the URL remains as clear text and the requested page opens.

In an attempt to avoid potential conflicts, I have disabled AVG and any
firewall.

She has gone through three sessions over the past week with Verizon's help
desk. After implementing all their recommendations, The system may work
temporarily. But it soon returns to problem mode. I tried a system restore
back to a time before the problem occurred. This too brought only a
temporary fix.

Verizon claims the Modem is good and the device manager reports the network
card is in good order.

Verizon also suggests that there may be a browser fault.

What say you? What is the next course of action?

Charlie


.

Relevant Pages

  • Re: IE6 cant connect.
    ... She is the typical retiree user who is just doing email and limited browsing. ... If she goes to log on to start a session when the system starts searching for AOL the URL in clear text appears just above the task bar. ... Verizon claims the Modem is good and the device manager reports the network card is in good order. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: how to create remember login functionality during login
    ... They can have multiple IPs per page view. ... Oh, yes, users in this situation (e.g. AOL users) may not be able ... That's not so bad for safe data - like custom UI content and such. ... Nobody gets hurt if the session is hijacked. ...
    (comp.lang.php)
  • Re: non session/cookie login
    ... | the conclusion that if a user has an AOL browser, session data is lost ... all controlled by your server and php. ...
    (alt.php)
  • Re: non session/cookie login
    ... the conclusion that if a user has an AOL browser, session data is lost ... from any AOL user it looks like I may have to re-write script so not to ...
    (alt.php)
  • Re: Email question for Sheldon
    ... Our user's biggest customer is not receiving his emails, ... cannot continue for more than an hour because every email makes money ... AOL will be a temporary fix until the problem is solved. ...
    (rec.food.cooking)