Re: Explorer constantly closing
- From: von <von@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 6 Jan 2008 08:34:00 -0800
I see you have an uninstall link for IE7. Is it for Vista users only? I
have XP. I don't like the IE7 at all and would rather have my IE6 back. Any
suggestions would be appreciated.
"PA Bear [MS MVP]" wrote:
A blank Web page is displayed when you start Internet Explorer 7.
[ignore the title]
http://support.microsoft.com/kb/945385
If no joy...
You may have a horked (dirty; bad; flawed) install of IE7. I suggest that
you...
1. Uninstall IE7 (which automatically returns you to IE6) EXACTLY per
http://www.ie-vista.com/kbase2.html
2a. Uninstall all toolbars and third-party Windows Themes (including Window
Blinds).
2b. Disable all Norton Add-ons, if applicable.
3. Reinstall IE7 EXACTLY per
http://www.ie-vista.com/known_issues.html#pre-install, and using
http://www.microsoft.com/windows/downloads/default.mspx as the installation
source, not Automatic/Windows Update.
4. IMMEDIATELY go to http://windowsupdate.microsoft.com and install any
critical updates offered. If a "Root Certificates" update is listed in the
Optional category, you might install it, too, to take full advantage of
IE7's additional security.
Also see:
IEBlog : IE7 (Un)Installation and Anti-Malware Applications
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx
What's New in Internet Explorer 7
http://msdn2.microsoft.com/en-us/library/ms649487.aspx
Release Notes
http://msdn2.microsoft.com/en-us/ie/Aa740486.aspx
=> Those with IE7-specific questions or comments are asked to post to and
seek support in this newsgroup: microsoft.public.internetexplorer.general
On the web:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general
In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/
swo7153 wrote:
Frank, Thanks so much for your help. Here is the scoop now. My browser
keeps opening to this site http://runonce.msn.com/runonce2.aspx and if I
stay at this sight longer than a few seconds, then my browser fails and
closes. However, if I quickly change the address within those few seconds
to any other site, then I am fine. Then I am able from there to surf and
browse normally. I am actually writing from the affected browser now. I
changed my start page in Internet Options, but for whatever reason when I
open the browser it always comes back to the "runonce" page. I can't
complete the setttings requests on that page because my browser inevitably
fails. This is a really weird situation. Any pointers?
"Frank Saunders MS-MVP IE,OE/WM" wrote:
"swo7153" <swo7153@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:27B846C9-9124-43BA-A0A1-3275B139EE8E@xxxxxxxxxxxxxxxx
Have latest version of explorer and it keeps closing on me only a few
seconds
after I open it. The screeen gets shaded and a dialog box says
"Internet
Explorer has stopped working", then it says " a problem caused the
program
to stop working correctly, windows will close the program and notify you
if a
solution is available. Then it is done.
Not sure what to do. Its not like I can really uninstall the program
and
reinstall it. My internet connection seems to work fine. My e-mail has
not
been affected. Although the problem seemed to coincide with the
installation
of a wireless network.
Do a thorough check for malware, following all of the steps at one of
these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to
convince you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and
see what else is being carried along. Don't install any extras you're
not
sure of.
--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email
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