Re: Cannot open link on college web course page...

"-Kel" <-Kel@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:A54B83A6-721F-4AB5-B378-E1F1A76FC3CC@xxxxxxxxxxxxxxxx
I am taking a college course online which uses WebCT and the problem is when
I access the college's online page and type in my name and password it brings
me to a link which should automatically open up the course in WebCT. What
happens is when I click the link, IE6 pretty much stalls and doesn't open the
page at all, I get up tp about 5 green bars in the status line and nothing
happens. I've shut off firewalls, shut off all pop up blockers, changed
security settings, deleted temp files, even downloaded Firefox and it does
the same exact thing. I've been on the horn with my college's IT people
who've had me ping the site and it comes back after 4 tries as timed out and
they have no idea what's wrong on my end and how to fix this problem...can
anyone help me please?


If you can ping www.yahoo.com (or open it in a browser) then your Internet connection is okay. Don't know what is WebCT. Is it a local client that runs on your host to connect to them?

For whatever is the IP name you use to connect to them, does it return an IP address when you do a lookup on it ("nslookup <ipname>")? If not, you can't get there unless you use their IP address. Humans like recognizable character names but computers demand numeric IP addresses, so if your DNS server doesn't return an IP address when looking up on the IP name then you cannot connect using the IP name (because you really need the IP address).

You could also do a traceroute to their IP name/address ("tracert <ipaddrs>") to see if you can get to their host. Could be some host in your path to them is down.

.

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