Re: No joy at all

If no joy with Robert's suggestions.....and you can see the test applet
here:
http://java.com/en/download/help/testvm.xml

Go to Start...Settings....Control Panel....Java.

General tab...Network settings - select "Use browser settings".
General tab...Settings - Delete Files
Java tab....View - check all "Enable"boxes", under both User and System tabs

If still no joy, go to Start...Settings....Control Panel, Add/Remove and
uninstall all instances of the J2SE Runtime Environment/Java(TM) SE Runtime
environment. The in IE go to Tools...Internet options...General
tab...Settings...View Objects, right click and Remove all instances of the
Java Runtime Environment, if still there.

Then go to www. java.com and reinstall. Then in IE go to Tools...Internet
Options...Advanced tab, scroll down to the Java entry and make sure it's
checked. If not, check it, click Apply, Okay, reboot.

BTW, the only Java on the first URL you mention is that little odometer.
--

Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2@xxxxxxxxxxxxxxx


"marilu" <marilu@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:239E05A7-8EF4-4858-BEF5-65703C90BFE5@xxxxxxxxxxxxxxxx
Could not solve the problem.
http://www.liveops.com/answer_agents_questions.html
If you go to this URL (in my computer) I get the following message on top
of
everything:
-- You are using a browser which is not Java -enabled. This page is all
about the demonstration of a Java applet and will make no sense in a
Non-Java
browser.
It doesenot happen if I do it in another computer.

https://callcenter.liveops.com/mason/ccbridge/login_form.html
When I use this one in my computer, which I used to work all the time,
once
I am logged in I get "unable to communicate with applet. This happens
since I
switch from dsl to cable and the tech came home to install the software.
Maybe I should call the cable company?

If I use other computers I am able to go in without problems.
do not worry, be happy




.

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