No joy at all

Could not solve the problem.
http://www.liveops.com/answer_agents_questions.html
If you go to this URL (in my computer) I get the following message on top of
everything:
-- You are using a browser which is not Java -enabled. This page is all
about the demonstration of a Java applet and will make no sense in a Non-Java
browser.
It doesenot happen if I do it in another computer.

https://callcenter.liveops.com/mason/ccbridge/login_form.html
When I use this one in my computer, which I used to work all the time, once
I am logged in I get "unable to communicate with applet. This happens since I
switch from dsl to cable and the tech came home to install the software.
Maybe I should call the cable company?

If I use other computers I am able to go in without problems.
do not worry, be happy


"Jon Kennedy" wrote:

Check your Java security settings:

HOW TO: Set Java Security in Internet Explorer
http://support.microsoft.com/kb/315674/en-us

See this general troubleshooting article:

How to troubleshoot Java problems in Internet Explorer
http://support.microsoft.com/kb/168806/en-us

Test your Sun Java install here:
http://www.java.com/en/download/installed.jsp

If the Java app requires MS Java VM, test it's installation by going to
Start...Programs...Accessories...Command Prompt, and type in "jview" (no
quotes), hit Enter.

Some Java programs require previous versions of JRE to run. It's usually
okay to keep the previous version(s) around when you install the newest from
Sun.
http://java.sun.com/products/archive/

If no joy, please reply with the URL of the site in question.

--

Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2@xxxxxxxxxxxxxxx


"marilu" <marilu@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:6D2E0B50-CC65-40AF-91F5-EB46AFEFD184@xxxxxxxxxxxxxxxx
I unistalled Internet Explorer 7 after I posted my question and now I have
Internet Explorer 6 and still have the Java problem.
Can you help me now ?.
--
do not worry, be happy




.

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