RE: IE Error on Only One Webpage

Nothing worked. The only thing I don't have is Windows XP SP2. Never
installed it because I heard it causes all kinds of problems and crashes
after installation. What's your opinion on that?

Jane

"nass" wrote:



"JaneBrown" wrote:

I'm having a problem with and IE error on a specific webpage only. The
webpage is RCI.com. When I try to log on, it logs me in but then I get the
IE error box saying, "Internet Explorer has encountered a problem and needs
to close. We are sorry for the inconvenience." I can access all other
webpages okay, including all the RCI pages when not logged in.

The data from the error report is as follows:

AppName: iexplorel.exe
ModVer: 6.0.2745.2800
AppVer: 6.0.2600.0
ModName: mshtml.dll
Offset: 0019cOd2

Please help!


If this happened on a new install then may be you have a bad RAM on your
computer so try to test the RAM or Swap them around and see if that will help.
Again did check for malwares and Viruses on your computer by scanning.
Try to update and get the latest Security patches from MS that may help
eliminate it, also try to Disable Third-Party browser under the Advanced Tab
and then reregister that DLL by typing this in the Run command:
regsvr32 mshtml.dll click [OK] and Reboot your machine and see.

"When you visit a Web page that uses a custom pop-up object, Internet
Explorer 6 closes unexpectedly"
http://support.microsoft.com/kb/923996
There is a HotFix for this on MS, so if the above didn't apply or solve your
issue you need to try the Fix.

For Malwares download both these software:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Download the ZIP file and unzip to make a bootable CD to test the Memory:
http://www.memtest86.com/

Open a Command Run and type in :
sfc_/scannow ( _ = Space )
Did you scanned in both modes for malwares and Viruses and also run a Disk
CleanUp then Defrag your System.
HTH.
Let us know.
Regards,
nass
-------
www.nasstec.co.uk
.

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