Re: application error

Windows version? Is the machine fully patched at Windows Update?

Did you upgrade to Norton 360?

If you uninstall Norton 360 Add-ons, does the behavior persist?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


carl43m wrote:
I have IE Explorer 6.0 service pack 1. It has woked perfectly for several
years. Today I loaded the Norton 360 security program and immediately after
whenever I go to close a web page I get this error "iexplorer.exe
application error-the instruction 0x62308d59 referenced memory at
0x01cf3830 could not be read --click ok to terminate program. After I
click ok I get another similar message this time with instruction at
0x77f57bd2 and memory location 0x01cf0010. I sat in an online queue for an
hour at symantec web site and the person trying to help me referred me to
go to microfoft knowledge base to try and find an answer. Does anyone have
any idea what has happened and what I can do to recover? Thanks. Carl

.

Relevant Pages

  • Re: Code 8000FFFF
    ... Did you ever download/run the Norton Removal Tool?" ... Microsoft MVPs: Microsoft MVPs volunteer ... Windows Update Control Panel item on a Windows Vista-based computer ...
    (microsoft.public.windowsupdate)
  • RE: ERROR 0x80072F76 SOLUTION
    ... I followed the MS Update Support attachment to your solution and the first ... I found that DISABLING NORTON ANTIVIRUS ... > Thank you for contacting Microsoft Windows Update Support. ... > automatically detect settings. ...
    (microsoft.public.windowsupdate)
  • Re: Code 8000FFFF
    ... Norton to see if there was a conflict there as well but nothing seemed to ... it came with Norton... ... Windows Update Control Panel item on a Windows Vista-based computer ... (Provide the Administrator password or confirmation if prompted to do so.) ...
    (microsoft.public.windowsupdate)
  • ERROR 0x80072F76 SOLUTION
    ... I found that DISABLING NORTON ANTIVIRUS ... Thank you for contacting Microsoft Windows Update Support. ... Information window that opens, click on File, then Save, and save the file to ...
    (microsoft.public.windowsupdate)
  • Re: Restore Question....
    ... download for your OS. ... it was in the green every time (did find out my hard disk temp. ... You should save the Windows Update executable in the root of C:. ... haven't been able to find any uninstall for just the Norton and it ...
    (microsoft.public.windowsxp.perform_maintain)
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