Re: Website comes up as a blank page

Cannot reproduce (WinXP SP2/IE7).

Clicking on a PIN ((e.g., 27-23-101-004-0000)) on this page http://www.cookcountyassessor.com/filings/searchflat//search_res.asp?town=28&nbhd=043&ClassSel=&ClassSel2=&nbhd_search=Search+By+Neighborhood opens this page OK here: http://www.cookcountyassessor.com/filings/searchflat//searchdetails001.asp?town=28&nbhd=043&nbhd_search=Search+By+Neighborhood&search_type=nbhd&pin=27231010040000
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~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org
"Ron Staton" <rstaton@xxxxxxxxxxxxxxx> wrote in message news:e17hgxphHHA.2368@xxxxxxxxxxxxxxxxxxxxxxx
My users go to this site extensively and we have been having trouble accessing data on the pages. I tried several different things but have found no solution. Switching them to Firefox fixes the issue but we standardize on IE 6.

http://www.cookcountyassessor.com/

If the user goes to the site and does a property search, when they click on the link to view the data they get a blank page. Now if you open a new browser, then cut and paste the URL in and hit enter it opens fine. Not even right clicking and opening in a new window works. The only thing I've found is that there is a double forward slash in the URL that, if removed and replaced with a single forward slash, allows the page to render as normal. Does anyone know if this is a known bug or if there is a fix? I've called the support tech for the site and he doesn't have any idea what is happening and why it is only our users. Below is the whole URL with a random property ID for reference. Note the double forward slashes after searchflat.

http://www.cookcountyassessor.com/filings/searchflat//searchdetails001.asp?PIN1=01&pin_search=Search+By+PIN&PIN2=36&pinhelp=Enter+Permanent+Index+Number+%28P%2EI%2EN%2E%29%0D%0A%0D%0ASearch+by+entering+your+14+digit+Property+Index+Number+PIN+in+the+corresponding+boxes+in+the+Search+by+Property+Index+Number+function%2E+Your+PIN+can+be+found+on+your+Notice+of+Proposed+Assessed+Valuation%2C+or+on+your+tax+bill%2E+The+first+2+digits+should+be+entered+into+the+first+box%2C+the+second+2+in+the+second+box%2C+3+digits+in+each+of+the+third+and+fourth+boxes%2C+and+the+remaining+4+digits+in+the+last+box%2E+Once+you+have+entered+your+PIN%2C+click+once+on+the+Search+button%2E+This+will+bring+up+a+page+with+your+desired+PIN%2C+corresponding+address%2C+class+code%2C+neighborhood%2C+assessed+value%2C+and+city%2E&PIN3=202&PIN4=002&search_type=pin&pin=1362020020000

Thanks