Re: Software Incompatability with IE 7

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Thanks for your reply Hans:

We are using version 8 and 9 of Crystal, latest SP. I just got off the phone
with Crystal and they do not support IE 7! And, they will not until until
version 12 ships much later this year.

I can't give our clients a lot of hassle. I have to give them a simple
method, either downgrade if possible or install another IE instance. Do you
or anyone listening know the best way to install another instance of IE? Can
i downgrade IE 7 when it was the orginal and only IE installed?

Thank you in advance.

"Hans Le Roy" wrote:

Hi Allan,

Did he install the latest SP for Crystal Reports?

Yes, there is a way of having two versions of IE in one machine. The easiest
way is to install Virtual PC and run IE6 from within that Virtual PC.

Could that be a solution?

CU

Hans


"AllanF" <AllanF@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8EF8D9D1-D1E0-4103-9682-0CF4E93CCD36@xxxxxxxxxxxxxxxx
This is kind of an emergency for us. A customer of ours uses Crystal
Viewer
to access their reports. This has worked great for years. Recently, some
of
their clients have complained and we have verified that the existing
ActiveX
control for Crystal Viewer is not compatible with IE 7.0. The solution has
been to downgrade back to IE 6.0 which has worked.

Starting this week we have a situation where IE 7.0 is the only browser
that's ever been on the computer and there is nothing to downgrade to.
Could
readers of this post please suggest how to get either a second IE browser
on
board or how to downgrade a pristine install of IE 7.0?

We are working on a permanent solution but it could take quite a while.

Thank you in advance.

AllanF in Florida


.

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