Re: IE6 Temp Internet files delete issue

So far, I have tried System Restore as far back as I could go (10/31/06) and
could not delete TIF files due to the same Error message.

While in Safe Mode, I also verified other programs running via task manager
and only found "IE" and "HP Agent" running so I closed them and tried again
to delete TIF files without success due to the same error message.

I also tried deleting the Temporary Internet Files folder under Local
Settings and got the message "Cannot delete Temporary Internet Files."

So I am at a loss for a resolution at this time. Perhaps a 3rd party
utility will fix it.



"Don Varnau" wrote:

Hi,
It's possible that another program is causing this problem.

See if you can delete the Temporary Internet Files after starting up in Safe
Mode.
315222 - A description of the Safe Mode Boot options in Windows XP:
http://support.microsoft.com/default.aspx?scid=315222

You could try closing other programs through task manager (Ctrl-Alt-Del.)
See if you can determine which is causing the problem.

Or you may have a corrupted TIF folder.
Try deleting the Temporary Internet Files folder for the affected user
account. A new folder will be created on restart. Login as another user with
administrator privileges, or from the machine's default administrator
account (startup in safe mode.) Make sure that you can see hidden and system
files (Folder Options> View) Then delete the affected TIF folder from
Windows Explorer. It will be at [C:\Documents and Settings\username\Local
Settings\Temporary Internet Files] Restart.

Also, it's often recommended that the TIF folder size be set to between
50-100 MB.

Hope this helps,
Don
[MS MVP- IE]

"Robert S" <RobertS[at]discussions.microsoft.com> wrote in message
news:35D8C441-2ED9-4F53-9E16-0ED4B00C8A61@xxxxxxxxxxxxxxxx
I cannot delete Temporary Internet files within IE6 now. After clicking on
Tools\Internet Options\Delete Files (Temporary Internet files), I get an
error message:
Error: Internet Explorer has encountered an error and needs to close.

After looking at "Windows Task Manager" I found IE not responding. So I
click on "End Task" and it shuts down IE. This happens every time I try
deleting Temporory Internet files now.

I am running Windows XP SP2 on an HP desktop. I also use MSN Explorer
with
my Qwest ISP and have the same problem there.

Any suggestions?


.

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