Re: Unable to download a Norton tool
- From: "Jon Kennedy" <jkennedy2@xxxxxxxxxxxxxxx>
- Date: Thu, 2 Nov 2006 20:33:57 -0500
See this site for possible help:
http://basconotw.mvps.org/SymRem.htm
http://basconotw.mvps.org/SymRem1.htm
http://basconotw.mvps.org/SymRem2.htm
--
Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2@xxxxxxxxxxxxxxx
"Wayne" <Wayne@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CB4592DD-4B7C-436F-8101-DFD1A1C7CEEE@xxxxxxxxxxxxxxxx
Ted, I have already done this. I am helping a friend and I am not exactly
sure of what different programs he has on his computer. He does have
Norton
2006 but I disabled the firewall on Norton and using the one on windows
instead. I turned off the only popup blocker I could find. Usually a pop
up
blocker will create some noise if the speakers are on when a popup tried
to
come up, this does not. When I try to download the tool it tries for a
while
but it eventually comes back as "this page cannot be displayed" page. I
have
IE set for medium which should be OK. I am wondering if I am missing some
important setting under one of the "internet options" tabs somewhere.
There
is not anything popping up to tell me what the problem is. Anymore
suggestions will be appreciated. Thanks
--
Wayne
"Ted Zieglar" wrote:
Lets try the easy fix first: Clear Temporary Internet Files (including
all offline content) and any cookies relating to Symantec. Now try again.
---
Ted Zieglar
"Backup is a computer user's best friend."
Wayne wrote:
I am working on my neighbor's computer. It has xp, SP2 and 6.0 IE on
it. I
can change from website to website on Internet Explorer w/o any
problems.
However, I needed to download a tool from the Norton's website to
remove
Norton Antivirus 2006 from his computer. Each time I clicked on this
website
where the tool was located it kept coming up that this "page could not
be
displayed". I came to my own computer which is XP, SP2 with IE. 6.0 and
I did
not have any trouble downloading it. Could some one please give me some
ideas
as what to check for. His Norton, firewall is turned off and I have the
windows firewall activated instead. I am trying to get on the page to
where
the tool is located but it will not open. Thanks
.
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