Re: Can't Display Report

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"Rob ^_^" wrote:

Hi me again too.

What is the windows version on the machine that does not work with the virus
report?
Is ZoneAlarm the program that is trying to display the report (I do not use
it as I have nortons). If so it may be that ZoneAlarm needs to be updated
for the Windows version you are running on that machine.

That the non working machine does not have the same internet security and
java settings indicates that the version of the virus reporting software is
not compatiable.

Regards.
"RDOC" <RDOC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:635A9333-4FFD-46A2-8FE4-3B1087B8E238@xxxxxxxxxxxxxxxx
Hi Rob just me again.
The only difference that I find is on the Advanced tab I have a
section: Microsoft VM with JIT compiler machine enabled and a Section:
Java
(Sun) with Use JRE 1.5.0_06 for <applet> (requires restart). Otherwise
they
are identical. I have Zone Alarm, NOD32, AD-Aware SE, Spybot and
Webroot's
Spy Sweeper on both machines. Hope this info helps.

The above items are the only differences between the two computers and
they
are not on the working machine meaning it has no Microsoft VM or Java
section
whatsoever. Now is it possible that these two items are the problem and if
they are what are your suggestions.

"Rob ^_^" wrote:

Hi RDOC,

Looks like I was on the wrong track, try making the settings identical to
the machine that does work, Also check Zone Alarms settings or switch it
off
while you are running the report. I am not sure if it has an "allow
scripting" setting.

Hope this finally works.

Regards.
"RDOC" <RDOC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A0AB0DC5-E4B3-4B91-94B3-FAB191C238D1@xxxxxxxxxxxxxxxx
Hi Rob
I compared the Security Tab setting on the computer that is giving me
the
trouble to the Security Tab and the advanced tab on a computer that
works
fine. The only difference that I find is on the Advanced tab I have a
section: Microsoft VM with JIT compiler machine enabled and a Section:
Java
(Sun) with Use JRE 1.5.0_06 for <applet> (requires restart). Otherwise
they
are identical. I have Zone Alarm, NOD32, AD-Aware SE, Spybot and
Webroot's
Spy Sweeper on both machines. Hope this info helps.


"Rob ^_^" wrote:

Hi RDOC,

What about the slider control on the Security tab (when Internet
security
zone is selected) It should have a medium level that you can select
(which
is the default).

Yes you can select default from the Custom setting dialog and it will
revert
to the MS recommended security settings.

What you are trying to achieve is a security level that allows
scripting
(which your anti-virus program needs to run the report).

While you are in the Custom Security settings dialog check the values
for
any options that mention Scripting or ActiveX controls. Enable them
after
you have tried the default settings. If this works and you are able to
run
your report you may like to reset your security settings for the
internet
to
its previous level.

You did not mention the Aniti virus software you are running and also
do
you
have any other protective software? NetNanny? Spybot S&D.

Check the settings/options for these programs if they are installed.

Regards.
"RDOC" <RDOC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:64C5A986-F93B-46E6-9923-4D4288B1EC57@xxxxxxxxxxxxxxxx
Hi Rob,
This is a home computer and there is a default button there but it
is
greyed
out since it is set for a custom level under the Security tab. I
really
don't
remember how or when I set it to Medium and I possibly may have
changed
other
settings under Security. If I go to the Custom setting and click to
reset
it
will that do what you want which is to set the Security setting to
the
defaults? Is there any postings that I can find on the Internet that
would
show me all the default settings for the Security tab?

"Rob ^_^" wrote:

Hi RDOC,

Is this a home computer or a work computer? That you don't have a
default
button on the security settings tab indicates that some other
software
setting or a group policy (for company computers) setting is
disabling
the
button.

What anti-virus software are you running? Is there a setting in it
to
allow
scripting in web pages?

The error message you get when you try to run the virus report from
your
virus scan indicates that you have a security setting that does not
allow
scripting.

If this is a company computer then you would do best to consult
your
help
desk.

Regards.
"RDOC" <RDOC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:356C834D-F8B6-44F4-983B-19AAFBE7BEB4@xxxxxxxxxxxxxxxx
Under the security tab there isn't anything that says default
settings?
The
URL that you gave for the Microsoft Update doesn't exist?


"Rob ^_^" wrote:

Hi RDoc,

These instructions are for Internet Explorer (sorry we don't
support
FF
here)

Open internet explorer and then either click on the Globe icon
in
the
status
bar or open Internet Options (Tools>Internet Options menu) to
display
the
Security tab.

Set the security level in the Internet zone to Default (click
the
default
button) and save your changes. Ok something has changed here. I
was
expecting to see an option in security settings for "Enable
scripting
of
the
web browser control" but I can't.

Ok. I think the above recommendations will work, but there
appears
to
have
been a recent security update (20th Sept. 2006
http://support.microsoft.com/default.aspx/kb/834489 ) that may
be
affecting
your virus reports so do an update of your security software
(Nortons?)
just
in case they have updated their software also.

Regards.
"RDOC" <RDOC@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:CD6E96EC-AA04-4AA5-BF57-B5698177284B@xxxxxxxxxxxxxxxx
I am getting this error message when I run an anti spyware
software.
Your system isn't able to display the full results of this
report.
The ability for your browser to execute the javascript has
been
blocked,
which prevents the report results from being displayed.
How do I correct this problem so that I can display the full
results
of
the
report? I am using Mozilla 1.7.8 and it is the default browser
and
also
I
have IE 6 installed with Windows 200 Professional?
I made IE 6 the default browser and ran the software and now
it
says
that
Java Script has been blocked the program can't display the
full
results
of
this report.















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