Re: Unable to Install Secure Certificate with use for NAFN.gov website

Certificates and their associated private keys are not available when a user
who has a roaming user profile uses a Windows 2000-based computer to log on
to the network
http://support.microsoft.com/kb/891308/en-us

Roaming Profiles Cannot Create Key Containers
http://support.microsoft.com/kb/265357/en-us

If no joy, I take it the Win2K is SP-4 w/ all subsequent updates? High
encryption pack installed?
http://www.microsoft.com/windows2000/downloads/recommended/encryption/default.mspx
Sometimes installing service packs in Win2K will corrupt this and it needs
to be reinstalled.
--

Jon R. Kennedy MS MVP/IE
Charlotte, NC USA
jkennedy2@xxxxxxxxxxxxxxx


"Steve Lee" <Steve Lee@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E075A55D-24C9-49A5-9DFF-BD9C61192D41@xxxxxxxxxxxxxxxx
Hi,

Wondering if anyone can help, I have a user here running Internet Explorer
6
SP1 under windows 2000, as a user on an AD domain. I have tried several
fixes
but none seem to work, I keep getting an error message when trying to
install
a certificate saying either :The private key cannot be found or the csp
settings are not valid, I have given the user admin rights, and local
admin
rights to the C:\winnt\sys32\microsoft\crypto\rsa\ folder all to no avail,
has anyone else had this problem? is this a problem at my end or a fault
with
the site issuing the certificates? I have contacted the IT guys from NAFN
and
they don't have a clue, everything they can think of I have tried. Your
help
would be greatly appreciated.


.

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