RE: Can't access SOME sites on one particular XP account on TWO PC



Hi again Nass

Headline: None of this has helped :( But please read the detail below
- happy to continue to experiment :))

You suggested...

Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

Result:
Actioned - made no difference

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.

Result:
Actioned


P.S if you have your Security Settings on the *IE* set to High, please make
Medium High

Result:
Set to Medium

You said...
or if you have other Tool bar than MS Disable it

Result:
What do mean 'other toolbar'?

You said...
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.

Result:

There is lots of stuff there, but I repeat...these are all installed on MY
account and IE works fine

About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

Found the hosts file :))) I had the folder hidden that's why I couldn't find
it! What do I do with it?






--
Thanks

Steve


"nass" wrote:

Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

"SteveP" wrote:

Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


"nass" wrote:

Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


"SteveP" wrote:

Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


"nass" wrote:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


"SteveP" wrote:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
--
Thanks

Steve


"nass" wrote:

Hi Steve,
Sorry not replying quick to your Post. First you said in the last post you
did try to assign the web address in the Privacy Tap and The Content Tap and
did not work for you, do you have a Firewall installed and blocking the
website from loading. Why I'm saying Java,because If you are not installing
the latest java and some websites have Java Script coded in their Code and
try loading on your system they will not load and you get the blank page.
I would like you to check what is different about this computer than the
other in the Settings and try to match the settings on it, then here the link
below to get the latest of java version installed:
http://java.com/en/download/index.jsp
Good luck
nass

"SteveP" wrote:


Thanks Nass

I'm going to install the Sun Java thingy first. Do you know where on sun.com
I get it from. I looked but wasn't sure what to go for...

--
Thanks

Steve


"nass" wrote:

Hi Steve,
Try this Right Click Explorer Icon, Select Properties from the Sub-Menu and
in Security assign the web address you trust and would like it to function in
the Trusted Sites. The Same apply in the Content Tap, click Sites and Assign
the website address as Always Allow, click Ok and try to access the site on
the Computer and see if it works.
please write back here and let us know
Good Luck
nass
P.S try to update your Java to the Latest from the Sun, www.sun.com

"SteveP" wrote:

I'm experiencing a problem with Internet Explorer 6.

We have three PCs in our home/office. All are running XP SP2 and in terms of
installed programs are 99.9% identical.

One all three machines we have two accounts - 'mine' and my partner 'Ann'

All three PCs share a wired modem/router

On one PC, we can access ALL websites without a problem on BOTH accounts
without any problem

On BOTH of the other PCs, when logged into ANN's account, CERTAIN websites
do not appear. The best example is www.BritishAirways.com - JUST A BLANK
SCREEN

This is not the only example. Certain links on the MSN home page don't seem
to respond AT when logged into Ann's account AS IF THEY ARE NOT LINKS AT ALL
- on MY account they are fine

All PCs are spyware/malware and virus free.

I'm guessing that it must be something pretty fundamental (but not serious)
as all other software works 100% on all accounts on all machines

Happy toprovide further information if needed. Firefox is OK on all accounts
on all machines (sorry!)

--
Thanks

Steve
.


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