RE: Unwanted Pages and Favourites
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 14 May 2006 13:04:02 -0700
Hi Jackie,
Try these links and see if you can get red of it.
please write back and let us know.
http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html
1) Go to windows update and get all the latest security updates.
2) make sure your virus program is up to date - run online update
3) run a spyware scan first, adaware and or spybot (both is even better)
4) delete all your temp files. (c\windows\temp, c\ winnt\temp, c\ documents
and settings\your name\local settings\temp) - now empty trash.
5) Delete internet temporary files (in ie - open tools, internet options.
click "delete files", and remove all offline content)
6) Reboot to safe mode - restart pc and before windows picture shows up but
after the memory count, repeatidly press F8. Chose plain old "safe mode" from
list (this will be much slower than normal and look odd. Run a full scan on
your C: drive.
If it is still having problems - run HiJackthis and email or post a log.
Good luck.
nass
"jackie.tony" wrote:
Hi Nass.
Thanks for the help. I pop up blocker was already at medium. I have
Lavasoft Ad-Aware, Spybot -Search and Destroy, SpywareBlaster and McAfee. All
have been updated. I ran a full search with them all. The results were a
few Cookies. And wait for it...........A Trojan called Swizzor.gen I had 7
of them. I looked into what this Trojan does and it seems that this is my
problem cause these advert pages to pop up. It hides itself in other search
pages. McAfee was able to delete 1 and i managed to manually delete 5 but
there is one that is persistant and won't let me delete it, clean it, or
quarantine it. I have gone into the actual file and tried that way but it
still says it cannot delete as the file is being used or the disc is full.
No one is using the file and it is not on a disc so I think there may be
some kind of non destruct on this type of trojan. This is the file name in
full.
C:\Documents and Settings\Kimberley\Application Data\onlineproxy\skip axis.exe
What do I do now to get rid of this unwanted rubbish on by computer.
Thank you very much
--
jackie
"nass" wrote:
Hi Jackie,
Your computer been infested by Malwares/Grayware and viruses,try to go tools
clicking on Settings button besides Block pop ups, then try to scan forInternet Options >> Privacy Tap>> and set up Pop up Blocker to Medium by
Malwares in your Computer by download and scan from this links;
http://www.microsoft.com/security/malwareremove/default.mspx (scan on line
and Guide on how to protect your PC)
http://www.lavasoftusa.com/ (lavasoft SE Freeware)
http://www.download.com (download Hijack this and scan)
http://www.nasstec.co.uk/tools.html (Avert anti-virus scanner)
Please let us know
hope This help
Regards
nass
"jackie.tony" wrote:
Hi
I am at a loss as to what has happened to my Computer. When I am on the
internet pages I have not searched for pop up just like a pop up. They are
not pop ups but whole pages usually adverts for online gambling, casino,
loans, dating agencies etc. I have not put in searches for any of these
things. There is no options available when you right click to find out where
it has come from. Only option is close, but a few seconds later another one
pops up. I also have these items in my favourites. They are above MY
favourites pages before the links icon. I have tried to delete them but when
you click on it takes you to the web page. I am most frustrated with these
unwanted items. Can someone help me get to the bottom of this and delete all
this rubbish.
Thank you
--
jackie
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